Septic Tank Service - Lakeland, FL
Average rating
3.43
3.4
Average rating
Average rating
Jess a.
02/06/2021
For 3 and half months we waited on a permit to be completed that was never done. In the time period we had several pumps that was included in our down payment. When we contacted the county it was never done. It was also noted this company does this often so that when the home owner changes companies they loose their deposit. This company does not return calls. They also leaked oil on our driveway and after 3 weeks of it sitting there they tried to clean it and made it worse.. They tell you they are coming and never show. Their business phone is not connected to voice mail. Your option is to text or email. This is definitely a scam. Their initial contract is horrible. After moving forward with a reputable company we learned how much more they did not do in regards with the permit that is county regulated. I've read in other reviews they don't show records of permits.. That indicates they don't do it which is illegal and they are charging the homeowner 600 dollars to pull it.. We lost half our money in the pumps they did. They created an agreement to pay us back some of the money. They never did until we were ready to contact a lawyer. Its odd because they can make more money doing the full job but in our case as well as other reviews they take half your money in cash or check up front, delay the permits in hopes of collecting and keeping your money out of the pumps they do while your waiting for three months. The county is getting involved as well as the county inspector. Unfortunately based on research this has happened before with other customers
Address
3515 Rose Rd
Lakeland, FL 33810