Premier Patio Covers

It is AMAZING!!! I love my SOLARA very much. Great job done, everything exactly as i wanted. Very good company; everything on schedule, very quick with excellent quality. Personal THANKS for builder Daniel and Benny! Once more time GREAT JOB guys. I highly recommended "Premier Patio Covers".

Hi Trevor (one of 3 owners/family business/CON!) thanks for taking our money and leaving me with the job to finish myself. And for blocking our phone calls. This company has no office or way of contacting them. If you find an address please lmk. I can't. They took our money and ran. Left the job unfinished. Don't trust them. They will say they will call before coming to do work...lies! They will say that you may pay when job is completed but then start calling for payment every week. Damaged property (spots on my car from washing tools next to our driveway).They dont show up when they suppose to. Then show up whenever they want on another day and enter your property without permission. They will do sloppy work and leave it unfinished. Good luck if you hire this dishonest company. The office is a lady working out of her house in Las Vegas and another lady with a different area code (757). They promised lifetime warranty but now blocked our calls and we have no way on contacting them. Left me to finish job we paid for. At this point I'm so frustrated that we spent $12,000 and they treated us with disrespect. Yelled at us and hung up the phone. Blocked our numbers so their is absolutely no way of finding them. They have no office in town or anywhere. They took our money and ran! Now it's time to file a claim with the CONTRACTOR BOARD! THEY DID THIS TO US. I WOULDNT TAKE THE CHANCE WITH THIS COMPANY. Trust me save yourself the headaches, stress, frustration, etc. spend your hard earned money wisely.

Did the job wrong and unsafe. Then illegally asked me to just leave it be and not call the inspector back out. Broke my irrigation, Left garbage. Threatened to have a lean put on my house and said they would not fix the job even though they had already been paid. One thing after another. But I have it all on my cameras and will be reporting to the board of contractors along with everyone else. This is how they treat disabled veterans.

When Premier Patio Covers came to install patio covers on my property, they arrived late and rushed through the job resulting in errors, unfinished and sloppy work, damage to the products installed and messes left on my property and my neighbor’s property. They returned a couple of times to complete the work and correct the problems, however, after inspecting their work, many problem areas were observed. Premier Patio Covers was notified of this and they refused to address the problems. I had warranty questions and workmanship issues so I filed a complaint with the Nevada Contractors Board. The complaint was validated by the inspector who instructed Premier to correct workmanship issues. It took Premier two trips to my property to properly correct these issues. I also had to ask the investigator to assist me in obtaining the EnergyStar tax credit form from Premier for the insulated ceiling panel installed on my property because when I asked Premier for it, they refused to give it to me. The Contractors Board couldn’t help regarding the warranty questions, which I never received resolution from either Premier or the product manufacturer, Metals Building Products. I would not recommend this company.