Hawthorne Plumbing, Heating & Cooling

Called and schedule call with Heather she was very friendly, service man showed up on time he did a quick review of the problem and said it was our water heater leaking I wouldn’t have question it but my neighbor shut the water heater off I asked for the price they said around $3740 WOW I called my neighbor over as I am a senior and really can’t afford that he show the service man the leak coming from floor and not the heater. I called another company that was able to find the pipe leaking cost me less then $300 to have fix. Glad I only paid the service fee

I should have read the reviews first!!!! Tech arrives at door with no Mask said he only had one and it got dirty on last job. So I nicely provide him a mask after entering my home he seams to be looking for other things to fix other then the leak under the sink, After some back and forth he came back with some prices for repair, He couldn't provide a copy of the quote as he has no way to print. Bottom line he wanted over $700 to replace ( Stops ) under sink I asked are you sure, He was nice and said well I have to put something on my ticket $59. He explained he worked on commission and he understood money tight, Then he said to help you out if you pay $175 cash to me and the $59 Hawthorne he would do it. I agreed as I had no other option, He quickly shut off water and replaced valves took him no more then a hour altogether. I understand they are in business to make money but even the tech said the valves are only $4 each , I am only give 2 stars as the pricing was high & kind of shady business I decided to wait a few days before posting review as I called there office after to speak to manager but the girl was Kind of rude said he was out