MJC Movers LLC

This moving company is the most unprofessional moving company I have ever experienced in my life. They were hired to move my 62-year-old mother’s furniture. They quoted her one price over the phone and once the movers arrived and started moving her stuff from the house the price went up 900 more dollars. Instead of the movers leaving and giving her time to call one of us they continue to move her things and charge her for the service. Now mind you, the whole house was already packed. All they had to do was move the furniture and the boxes into the truck and transfer everything to a storage unit. My mother lives on a fixed income as a veteran and someone who collects Social Security and they took advantage of her. The movers were yelling at my mother when I called to check on her and she was very upset because she did not have enough money to pay for the moving service once they arrived at the storage unit. The price changed from $900 to $1900. She paid them $1200 and they took her mirror and her treadmill and told her that they would keep it and give her for 30 days until she came up with the rest of the money. I called the general manager Michael Crepso and he was very arrogant and rude on the phone. He wouldn’t allow me to talk. He was talking over me through the whole conversation and then told me that I should give him respect as a “man” and that he was not afraid of being reported or taken to court. This company preys on sick Veteran African American females.

Please Stay away from Mjc moving company. They will rip you off and show no remorse. They hire convicts who don’t care about your personal items, and will break your items and misplace them. Michael Crespo the manager is a narcissist, and a con artist.. I’ve been knowing him since college and he hasn’t changed. He’s all about money and will do whatever he has to do to gain a $. He is truly psychotic and lacks empathy. After, my mothers death I reached out to him, because I didn’t have anyone else to help me move. He said he would help me, he did not he took advantage of me. Reaching out to him was huge MISTAKE. He pretended to care only to rip me off with my move. I was quoted for $600 and paid close to a thousand dollars, I had to buy tape and wrap and all. Stay far away!!! If you are a women don’t go to this company, they will under quote you purposely. His mother Lady, the owner is a sweet lady, it’s unfortunate that she condones his behavior. Go to a company that cares about customer satisfaction, not Mjc. I’m in pain and distress because of all of him and his family.

There were two people who answered the phone on two desperate occasions when I called that were very professional. However I’m not sure the movers they sent were qualified. Even though I had my own tarps and purchased extra wrapping supplies from the company. My glass dinette was not wrapped. 3 of my 6 mattress sets were not wrapped. My box spring was punctured due to it not being wrapped and the bed frames not being folded down and placed in the unit fully assembled. Ryan told me they don’t move portable basketball hoops when he was onsite. So my children’s $280 hoop is still at our old house. The lady on site cleaning the boxspring told me oh its ok it’s the part on the bottom no one can see that. ( I know it’s there and my sets were under a year old.) The young man helping her was getting upset with my frustration and said I was blaming Ryan the mover for everything and when I asked him to repeat what he said he wouldn’t. My sofa arm was snagged when they placed the unit in the storage unit. Initially when I called the owners seemed like they wanted to resolve the issues. I asked them to wait until all the items were removed from storage so I can tell them all damages as opposed to what I saw the moment I checked the unit. I asked them to have the mattresses cleaned as a start only if they didn’t show any signs of bed buds from not being wrapped up. When I the day came for me to move I asked them to come see the way my things were packed so they wouldn’t be confused about who caused damages. (Them moving me in or someone moving me out) They sent 3 people the owners niece and 2 people to clean the mattresses while in the storage unit. Even after I told them I wanted them to clean them when I moved them to my home. Becuse cleaning a bed which is now wet and wrapping it in plastic immediately after can cause mold or mildew. Well that day they didn’t offer any restitution for any of the other damages and half way cleaned my matresses. I followed up with asking again what happens to the replacement of my boxsrping and the repair of my sofa chair arm and still no reply. I’m not saying things don’t happen but as a business when you show me you want to make excuses for your mistake and not satisfy the customers request to correct your error. When you have a manager and staff that go back and forth with a customer rather than fixing the problem I don’t care how well two of the staff were during the Initial calls, if the mission,morals or lack there of by the company are are missing. They should acknowledge and want to correct feedback that will make them better. It’s easy to be great to gain business but you see a company’s character after they have your money. I’m extremely disappointed and wouldn’t recommend this company for any moves outside of trash removal. If you have anything of value don’t call them. My things were just thrown in the unit and not wrapped properly and some not wrapped at all. Still no reply to rectify my issues.

Good prices with great service the guys worked at a timely manner and wrapped all of my items. Was very satisfied with their service. I also refereed a friend two weeks after the move and got a $40 dollar check from them, which was awesome.