Matters Plumbing

I reached out to Matters Plumbing to get a quote for sewer ejector and outdoor faucet issues. I was promptly called and was able to get Drew to come out and give me an estimate the next morning. Once Drew saw how serious the issue was he was able to explain to me what exactly was wrong and gave me a very good estimate to fix the issues. Drew then proceeded to fix the issues with our ejector and outdoor faucet that day for me and he was very kind to me and my family, and remained courteous through the entire job. 10/10 for timeliness, professionalism, and price. Absolutely will call Matters Plumbing for any plumbing issues I have. Thank you again Drew and Matters Plumbing for helping us get our home in working order again.

We recently hired Matters Plumbing for a kitchen leak in a rental property, between the sink and refrigerator. Without checking the refrigerator the technician decided that the leak was coming from the sink cold water line and spliced a new section of pipe into it. This cost me $450 and did not solve the problem. On a subsequent visit he checked the refrigerator ice maker supply line and noted the leak. I replaced the line myself. Shortly after, the tenant called and stated that the dishwasher was no longer working. I hired an appliance repairman to troubleshoot. He informed me that the plumber had failed to reopen the dishwasher water valve after servicing. That service call cost $233. So now I've wasted $683 total and fixed the issue myself. In the future I'll hire a plumber with better diagnostic skills and enough initiative to fully investigate the issue prior to splicing and compromising the existing pipe structure. Matters Plumbing has failed to respond to repeated emails and phone messages.