Martinez HVAC Services, LLC

Martinez HVAC gave a false diagnosis of my unit. I only used him because he was assigned to me by Amazon Home Warranty. Before he even saw my outside unit, he attempted to sell me a $2600 new installation. Martinez did not even go into the attic to check the evaporator coil. I want a refund of the $200 that I paid to Martinez HVAC for the bogus diagnosis he made on my AC unit. I called in a trusted service technician after Martinez left, and got a second opinion on his diagnosis. Turns out, there was no problem with my outside unit. No leaks. The leak was in the evaporator coil in the attic. The other technician has already replaced the coil, and the problem has been resolved. Martinez' false diagnosis was an attempt to get me to purchase a new installation of the outside unit for $2,600, when it was not required. Following is the complaint that I have submitted to Amazon Home Warranty. By the way, Amazon Home Warranty told me that they are not responsible for a dishonest technician that they send to Amazon customers' homes. Amazon refused to help.