Remodeling Contractor - Matthews, NC
Average rating
4.35
4.4
Average rating
Handyman services are our specialty! Thirty years experience at your finger tips! A locally owned company that has been in the home remodeling industry for 30 years. We can help save time from the first phone call through project completion. Help with prioritizing major and minor home repairs and multi-tasking work means we complete jobs faster and better than your typical "handyman for hire." We are a small company that has several professionals working hard to provide on time repair and remodeling services in Charlotte and the surrounding areas. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. We arrive on time in a commercial truck and trailer with all the tools we need to complete your job. You won't have to interrupt your day, wasting valuable time waiting on us. Our on-time record is second to none, and we arrive ready to work. For all your major and minor home repair needs, call us today!
Average rating
Teresa A.
We used this contractor in our last house and he did a wonderful job on hardwood floors, tile and deck. However, we used him for installing hardwood flooring in our new home on August 30th, and we are very disappointed. We paid cash for the job upfront, which was our mistake, we trusted him. We were told the job would take 3 days and it extended to 6 days. The workers left left glue covered door knobs as well as glue covered floors. Stair treads were cut down and used instead of Stair Nose on three landings causing a 1/4" lip on the landings which is a potential trip hazard. Shoe moldings were not completed and thresholds were left unfinished. Workers left and gave me a bottle of glue remover and said "You can use this to remove any glue left behind". Took me 6 hours on my hands and knees to remove all the glue in one bedroom. Contractor gave multiple excuses for not coming out to inspect work, then gave promises to come out and fix any problems. That was Sept. 29th, and I have not heard from him since. Filed a complaint with BBB, and a response was never given. I am not a difficult customer, I just want the work completed as promised. I have pictures to back up my complaint. The contractor has them as well. Would not recommend this contractor. 2-2-15 Update: We have had the BBB mediating for us to get our job completed. First Call stated that they no longer have a hardwood flooring person working with them, however they would compensate us $300 to hire someone to complete the "Minor" repairs. We hired a contractor and the total bill came to $1,015.74. First Call has not responded at all with reimbursement to complete the job they failed to complete. Not to mention, they blew off the BBB with no response. I would not recommend this company for any project, unless you want to be dissappointed. I have photos of the before and after the job was completed by another contractor. I would be more than happy to share the photos if you are interested.
Address
1418 Industrial Dr
Matthews, NC 28105
Photo | Project | Date | Description | Cost | Home |
---|---|---|---|---|---|
Door Installation | Apr 2014 | Installed an exterior door. | $1k | Matthews, NC | |
Garage Bonus Room | Jan 2014 | We remodeled the garage into a garage bonus room. This included framing, tiling, and installing hardwood floors. | $30k | Matthews, NC | |
Bedroom and Bath Remodel | Jan 2014 | Complete bathroom remodel and upfit. | $49k | Matthews, NC | |
Bathroom Remodel | Sep 2013 | Built the shower and cabinets, installed the plumbing and painted the interior. | $6k | Charlotte, NC | |
Epoxy Floor | Aug 2013 | Epoxy floor installation | $2k | Charlotte, NC | |
Water Damage | Mar 2013 | Repaired extensive water damage. | $26k | Matthews, NC | |
Deck - Charlotte | Mar 2013 | Built a deck and outdoor cooking area, installed tile and electrical. | $12k | Charlotte, NC | |
Barn Upfit | Jan 2013 | Remodeled a barn. | $18k | Matthews, NC | |
Bathroom and Kitchen Remodel | Jan 2013 | Installed tile floors and tiled shower and backsplash. Installed a new tub, cabinets, plumbing and electrical. Also, painted the interior. | $26k | Indian Trail, NC |