Primus Direct

I hired Primus Direct to install new countertops, back splash and paint the kitchen and bathroom cabinets and the interior walls, doors and trim. The installation of the countertop and back splash was done quickly and smoothly. I am pleased with the results. However, the paint job, both cabinets and interior is unacceptable. I contacted Primus (Marvin) and sent photos of the cabinets whose interiors are peeling due to re-installation before they were properly cured. There is also overspray in the bathroom cabinet. The crew that painted the interior missed an entire section between two doors, left paint on the ceiling and did not paint all the trim. These are issues I noted after they had left and had already been paid. I requested multiple times that these issues be addressed, but to no avail. I have been met with false promises to return to correct the problems and explanations that they are very busy. I would not recommend Primus Direct for any paint job and will not be using them in the future.

Primus Direct finished painting the main living area in my house last week and did a great job. They were quick with their estimate and cleaned everything up before leaving. Any paint work I need in the future will go to these guys.