QUALITY FENCE CORP

Warning. Don't hire Frank. He will take your deposit if he wants to that day and never come back. Check out his F rating in the BBB. I will also file a report there too - if it can help one person. I see he's on Thumbtack with similar but different company name. Avoid this business!

Horrible experience. Frank came out in august 2023 to do measurements for a fence and I paid a deposit. That was the last time I ever saw him. Supposedly he filed to get a permit to build the fence. I have not seen the permit or whether it went through. Frank provides no updates. Frank doesn’t answer my calls and rarely answers my texts. I complained numerous times about the lack of communication. Nothing changed. On January 9, 2024 Frank finally texted me back that when he returned to miami the following week he would return my deposit. As of March 4, 2024, the deposit has not been returned. The fence was never installed..

In August I contracted with Quality Fence Corp to have a fence installed in my backyard in a new development. After several communications with Frank indicating he was waiting on the permit from the city, I decided to contact the city myself. The city did not have any indication of a permit request from Frank for my property. This was 4 months ago...still no fence, still not permit request. I began contacting Frank two weeks ago requesting a full refund of $1,265 which he requested up front upon contract. He told me his book keeper would be sending out a check to me. No check. I called Frank to follow-up, he hung up the phone. When I tried calling the number again, it was disconnected. I will be taking legal action as Frank has frauded me out of $1,265. PLEASE DO NOT USE THIS COMPANY FOR FENCING!

I have had many complements on the quality fence installed by Frank. It was a positive experience from the time Frank came to give an estimate until the fence was completed. The entire staff was professional and friendly. Every person involved was punctual. The installers kept everything neat as they worked quickly and efficiently. They could not have done a better job. Thank you for a fence to be proud of for years to come." I fully recommend FM Quality Fence