CLARKS PLUMBING LLC

Horrible experience with Brandon , left a screw in our pipes causing horrible clogs in upstairs bathrooms having to spend another $1,400 to have this fixed now by someone else. Also he never answers phone calls or texts. We now cant use 2 toilets and both showers in out home until someone can come out and fix it for us.

Do yourself a huge favor, If you are going to deal with him please MAKE SURE YOU ASK FOR THE TOTAL COST OF HIS SERVICE AND PARTS UPFRONT before allowing him to do any work. Why?Just had a negative experience with Clark's plumbing LLC in Middletown, DE because he just ripped me off when it came to pricing for plumbing by charging my wife and I almost $1600 for replacing one faucet and fixing a leak from another by installing two valves. In addition, the shower was not turning all the way to the right hand side and he replaced the part for that too. That was all the work he did for us. Here is my story and negative experience about an hour ago here in Delaware. He came to service my leaking faucet earlier today in Smyrna, DE and came off originally as a nice guy trying to grow his business. However, I had a terrible experience with him after the job was done because he failed to disclose the cost of his work (labor) or parts before doing the work Instead he waited till the job was done to reveal his EXCESSIVE PRICE and true color. He did not give us any estimated cost upfront or a choice to decline his excessive cost. We fell for his tactic because previous plumbing cost were never that expensive plus its the holidays and we just wanted our faucet fixed but now we regret doing so because Fletcher Plumbing offered to do the same job for a total cost of $350 but they were not going to be available until the following day. (December 27, 2022). Therefore we budgeted for a little over $350 based on fletcher's estimate. Worst case scenario I expected to spend at-most a couple of hundred dollars more but instead we were over charged by Clarks plumbing LLC. Please heed the negative reviews Clarks plumbing has online because based on my experience, they are probably valid. When I questioned him about charging almost $1600 for what fletcher was going to charge $350 for, he began to ramble without justification and could not give a valid reason or specifics for the cost of his work instead he pulled out some app and kept going on and on. I'm highly disappointed and feel taken advantage of therefore please heed this review and save yourself from a similar and terrible experience. He even left without furnishing us a receipt and is no longer receptive to text or calls after we called him out on his misleading tactic. If you take anything away from his review then MAKE SURE YOU ASK FOR THE TOTAL COST OF HIS SERVICE AND PARTS UPFRONT before allowing him to do any work unless you want to have a negative and expensive experience of hiring a plumber!

PLEASE DO NOT USE THIS PLUMBER! Brandon Clark and girlfriend/receptionist Noriene L are the most unprofessional people I have ever dealt with. After hearing from another unavailable plumber in my area that he heard bad reviews from Brandon Clark, I still gave him a chance because he was able to come out that night for emergency services last month. Before work started Brandon and I discussed that he would contact my home warranty company so that I would be reimbursed for his $3,500 payment. The next day I couldn't get either of them on the phone and I called every day for a week and calls made a month later were also unreturned. Noriene L would only text back. Also I didn't get an invoice until four days later after multiple requests. Even then I received 3 different invoices with the most recent sent last week with a balance due. (Brandon was paid at 4am the day the work was done) he had to drill into my half bathroom floor to replace a pipe under the toilet. Turns out he left the flange 1 1/2in high and also left broken up concrete behind my boiler in the basement! He also never patched the hole in the concrete wall in my basement as discussed. I had to hire another plumber to come out to fix the work that Brandon did because my contractor was unable to begin working on repairing my home from my toilet flooding until the issue was fixed. Once I took action against Brandon he then began to call me repeatedly leaving threatening voicemails and text messages, one mentioning he would come to my home if I didn't answer. Truly dissatisfied.