Landscaping Company - Midlothian, TX
Professional landscape design firm providing experienced and talented design, consultation and installation. The only state certified landscaper in Ellis county through the Texas Nursery and Landscape Association.
When it came time to do our landscaping we wanted to support a small business. As a small business owner I pride myself on customer service and I felt that all small businesses valued their customers. I was really hopeful when meeting with Scott that our yard would look amazing. He drew up a design that looked great and said would be low maintenance. We were suppose to get a copy of the design along with the list of plants but he lost it so we never did. I specially asked for something that was not a southwestern design but thats what he ended up putting in the backyard by our pool because he lost the design and wasn't sure what was suppose to go there. The plants instantly started to lift. We reached out to him multiple times before him actually responding and then came over. It was clear that certain plants were dying. They had black specks on them and were rising out of the dirt. He still dismissed it. Before the big freeze we once again sent pictures of the dead plants and he did nothing. We recently reached out again and he didn't respond to the messages. We had to stop into the store to speak with him. He tried to blame the snow as an excuse but that wasn't the case because we showed proof beforehand. Over $6,000 down the drain. Horrible customer service and a bunch of dead plants. I am so disappointed in how things were handled. Horrible customer service, he lost the design, planted things that I didn't want and didn't own up to plants that were dying right from the start. This isn't what I was expecting from a small business.
3651 Emo St
Midlothian, TX 76065
|Extrior work and landscaping
The customer had a heavily shaded backyard and three large dogs that contributed to the difficulty of growing turf grass. They also wanted an area in the backyard adjacent to their existing deck where the could entertain guests and enjoy sitting around their fire pit. We designed areas of hardscape to do away with most of the struggling turf grass incorporating decomposed/crushed granite and two inch thick, Oklahoma Hickory flagstone. The flagstone was used for a path from the deck to the back guest house/garage and also a seating area for the fire pit. We also designed a narrow flower bed between the seating area and the existing wood fence. Heavy shade required designing the flower bed with shade tolerant plants. The soil was amended with expanded shale and organic bedding mix, topped with cedar mulch.
The customer had old/traditional shrubs they wanted removed and small narrow bed of groundcover between the entry sidewalk and circle drive they wanted to do something with. We recommended removing the existing sidewalk, enlarging the bed and using existing boulders and river rocks for a new xeriscaped bed. We brought in organic bedding mix to add to existing soil resulting in improved soil and a raised bed. We had to design plants that could handle sun and shade and also keep some existing, established shrubs and trees.
The customer had a severe slope problem from front (left), left side and rear of house resulting in erosion. Being in full shade limited the growth of plants/roots contributing to further erosion. Solution: retaining wall of 80 lb. stones with a base of decomposed/crushed granite and paver sand and backfill of drainage pipe, rock and fabric.