Cornerstone Cowboys

I hesitate to ever write something that would impact an individual's livelihood but after a year of working with the business and owner I feel confident we've done everything possible to work through this privately first. This was a Covered Patio addition w/ fire pit and I'd say moderate cost. Pros: 1) The phone number listed is for the owner which is quite bold for any company. 2) They were very quick to respond for a quote. 3) They completed the job even through all of the struggles. Some may have taken the money and run. Cons: 1) The Project Manager, Cristian, assigned had very little oversight and added very little value beyond scheduling, ordering materials and translating. -We had to drive around town to locate the stone material we wanted to use in his price range (which didn't exist by the way). There were not recommendations of where to go or any samples available on hand that he'd spec'd. -We had to meet new contractors onsite and explain what they'd be doing. Inspect the job before they left. Look for issues and explain to everyone what needed to be fixed. -We found out in April that Cristian didn't know we were in a windstorm zone in Brazoria even though he was advised by the City Inspector who was not closing out the final inspection without the engineer letter in January and Me at the beginning of the project where he noted it in the quote. *Still amazed* So the roof had to be replaced to meet the windstorm criteria. -We had to keep and maintain an Issues log for everyone to know what was remaining to be repaired. -We had to stay in constant communication w/ PM (and eventually the owner as well) if we wanted the job to move forward. Weeks would pass with no communication, no work, no major weather events and no explanations. -PM refused to schedule workers in parallel -Requests we made in quoting were explicitly ignored, such as the type of wood NOT to use or dimensions of the foundation. The foundation size was corrected luckily before they poured but unfortunately we reluctantly agreed to keep the wood if they could get the stain right... that took 4 attempts. -This was quoted as a 30 day job, which contracted 7/9/22 and today 8/25/23 we are submitting (as in I'm doing it myself) the paperwork to close out the last permit more than a year later. -In the end the PM/Owner decided they could not do a portion of the contract (French drains and yard regrade & resod) they agreed to and refunded that portion. We happily agreed as well. -We were lied to over and over throughout the process, overt small lies to cover up ignorance and then big whoppers. I don't do lies or liars. I tolerated it for a bit and then I didn't and my husband took over communications to keep the peace. But for anyone from Cornerstone reading, honesty goes so much further. 2) The company didn't have relationships with subcontractors and used subpar labor for which they were testing on my project. -Every aspect of the job (except the foundation which is now chipping away) had to be redone 2+ times (up to 4 that I can remember) -There was an attempt to not get a plumbing permit to avoid using the more expensive labor required to run the gas line. After rerunning that line 3 times and getting the permit anyway I'm sure the cost more than caught up though. 3) The nature of our contract originally meant that we had paid for the covered patio before it was complete. From the point it was paid in January we became last priority. You can see on their FB page "Wrapping up another beautiful Patio Job"... 1/3/23... how in the world that takes another 7.5 months, I'm sure would baffle all of you as well. Good luck in your search, this is not it.

Poor quality, poor service. Don't contract. We contracted Cornerstone Cowboys to redo our stairs and we were not impressed by the finish of the paint job. The work was delegated to a company called Navarro Stairs. No preparation was done using tape or carpets to protect the wall or floor. As a result, the workers left our house with so many paint spots on the ceiling, walls and steps. There was no attention to details. They did not apply sealant in all the corners. It was also so painful to schedule an appointment, we preferred to re-do the finish of the stairs with another contractor. Not a good experience using them. Do not use. Poor customer service and poor quality.

Cornerstone Cowboys did an outstanding job on my roof. They were clean, quick and efficient. Thank you!

Cornerstone Cowboys did our new roof in our home. Very professional people, people of Integrity! Very clean, love the job and the quality of work. Precise with the time of work. Thumbs up all the way!