Countertop Specialist - Monroe, NC
Average rating
2.78
2.8
Average rating
Average rating
Kevin V.
Everyone that I had dealings with at Stabella was very rude and disrespectful. They had to come out two times just to take the measurements. They did not complete the job. They did not put the electrical outlet covers back over the electrical outlets. A supervisor from Home Depot had to come out and finish their job. Doing business with Stabella is a great headache. Everyone should stay away from them.
Christina J.
If only I could give negative stars....stay far far far away from this company. We went through Lowes Brevard, NC foor quartz countertops. They contracted Stabella for the work. They have been to my house 7...yes 7...times and it still looks awful. First installation team came out and incorrectly installed counters that were not cut correctly. After weeks and many, many hours of phone calls to both Lowes and Stabella, Stabella's Rodrigo came out to assess and he concurred with us that the installation job was a disaster and that the counter tops had been cut incorrectly and placed incorrectly. Not only that but the installation team did extensive damage to my kitchen walls.He came back out (over a month later) and reset the countertops. Part of the redo was that we had to agree to a 5" backsplash because they did not want to repair the damage to my walls. Fast forward four months and all of the caulking seized up and came out, allowing water into my cabinets near the faucet. I called Stabella and they agreed that should not have happened and sent out a team to recaulk. The team they sent told us the countertops were not set properly and this was causing the counter to pull the cabinets away from the wall...and they did not have the correct product to recaulk. So, now Rodrigo comes back out. He says that my walls are contracting and swelling and this is causing the wall to push the countertop away from the wall and cause the problem. Absolutely no damage to my drywall but this was his reasoning. And he did not recaulk. Another month goes by and they finally send out Rodrigo to recaulk...he used clear caulk, which allowed all of the seams to be visible and it looks like a 5 year old child caulked. Spots with no caulking, spots with caulking all balled up. Stay away from this company. Horrible work, no integrity
darlene t.
The installers were cordial and professional but they installed two countertop sections wrong, never used a square for fine adjustments, and as a result I have a very obvious silicone seam. I sent photos to Lowes and they reached out to Stabella. The response was “I looked at the pictures and that seam is perfect. I don't see a need for us to go back out.” Clearly the company does not stand behind their work. I might also add that when you sign off on the Stabella job, there are five pages of disclaimers saying they aren't liable for anything! I had read the bad reviews before the install, and asked Lowes if I could get someone else to install. They said Stabella was the only installer for Silestone quartz. So I suggest you pick a color from another manufacturer. Do NOT use Stabella.
darlene t.
Don't get me wrong the installers were cordial and professional but they installed two countertop sections wrong, never used a square for fine adjustments, and as a result I have a very obvious silicone seam. I sent photos to Lowes and they reached out to Stabella. The response was “I looked at the pictures and that seam is perfect. I don't see a need for us to go back out.” Clearly the company does not stand behind their work. I might also add that when you sign off on the Stabella job, there are five pages of disclaimers saying they aren't liable for anything! I had read the bad reviews before the install, and asked Lowes if I could get someone else to install. They said Stabella was the only installer for Silestone quartz. So I suggest you pick a color from another manufacturer. Do NOT use Stabella.
Address
2889 Gray Fox Rd
Monroe, NC 28110