J'S Hvac Unlimited LLC

My wife scheduled our HVAC to be cleaned by this company. When the service tech came on site he told us he would not be cleaning the coils because that was part of the Platinum service plan only. We were told on the phone we would get the cleaning and was not told nor did we agree to a Platinum Service plan. We told them we did not want their service because they mislead us and were not truthful when making the appointment. We were then told there would still be a $90.00 service charge, FOR NO WORK AT ALL. We told them we never agreed to this and will not pay it. After the tech left my wife called to speak with the manager Michelle, but she was suddenly not available and has not returned her call. Please be cautious with this company. Make sure all work and costs are agreed to up front. If you can get the work to be performed in writing do so. My opinion of them is to use a different company, or take a HVAC class to clean your system yourself. Minisplits are also affordable and DIY capable. For me, I will get a Window Air Conditioner before I use this company to repair or replace my current central HVAC. Update: Michelle noticed our review shortly before returning our message. She appeared displeased by the review. She advised she would have to discuss with the owner the status of our account.

J's is fantastic. I would never have ANY one else do an install or service. Their maintenance program is the best as well and prevents future problems.