General Contractor - New Braunfels, TX
Average rating
3.20
3.2
Average rating
Texas Best General Contracting is a family owned and operated general contracting business. From kitchen and bathroom remodeling to home additions and pool construction, we can take care of your remodeling needs. Give us a call today!
Average rating
Kristal B.
GO READ THE YELP REVIEWS TOO! I really did not want to write this review, as I honestly thought it would be solved professionally. I had RC and his team come out to do the quote, and the initial quote looked good. They demanded cash right there. What? Cash right now on this initial proposal when you just looked at it? You think I have a wad of cash? But I have never used a contractor before as this is my first home. I had a small portion to them the following day (RC got the appointment time wrong) as they said they wouldn't take a check....that should have been my first sign. At the exchange, we agreed to meet the Thursday next week to go over the final plans. He even made a joke about it being on the 13th as bad luck so I know he knew which day. Cool beans! I was excited. Three days later on Wednesday night I get a call from RC asking what time to meet tomorrow. I said, weren't we meeting next Thursday to go over the final plans? I said it wasn't a big deal if he was ready to look over the final plans. He came into my office with no final plans and demanded the REST of the money in cash. Seriously? No heads up, no final agreement, no final plans and you want me to hand you the rest of the money when nothing's been done? No way. It was really awkward and it was in my office so I asked him to leave. He called me four times immediately followed when I was in meetings. It was completely unprofessional and I decided I did not want to see any final plans or move forward with him. His assistant Katherine is awesome. She understood, and said she would get my deposit back. Then RC steps in and says they're doing the work. Uhhhh, are you going to break into my house? He said the initial quote was a binding agreement and that I'm not getting my deposit back. Anyway, after much back and forth I even offered to let him keep 10% even though nothing has been done. I also said fine, he can do the work, but it will be backed by my bank so we are protected. He REFUSED. He also said I cannot post any of this online because it is slander and he'd sue me. Please see the wonderful text photo. Don't even start with RC. CONTINUATION: This has been a mess and keeps getting worse! RC finally said he would refund my money but it would take one to two weeks. Okay, cool, I can live with that. NEVER HAPPENED. When I followed up with him he threatened to try and put a lien on my home. Seriously? You have to show the courts WHY you have the right to put a lien on my home.....you did NO WORK and STILL HAVE my money. Then the secretary said she was mailing out a check (September 8th). Why she would lie to me, I have no idea. No check was ever sent. When I followed up about it RC flipped again and said he was suing me for breach of contract. What contract?!?!?! He told me he was giving me my money back since he did zero work. So now, He's had my $4,000 for almost two months, keeps making empty promises, and I am forced to file a small claims court suit. Sigh. Even if he had done the work, I don't know if I could have handled his multiple personalities.
Address
3522 Loop 337 Ste 125
New Braunfels, TX 78130