SPG Construction

We hired Matt and SPG construction to build a relatively simple 12X15 composite deck with stairs going down to our walk-out basement. We were told it would be about five weeks to start and two weeks to complete the project. Due to circumstances both in and out of SPG's control (hiring a "notoriously slow" architect, waiting on the city, not ordering squared edge boards for the stairs, pouring footers in the wrong place, not pouring concrete on a perfect Friday to let it set over the weekend, etc.) the project took around three months to complete as opposed to less than two. I'll try to stick to some of the main pain points we encountered, but I apologize if I get sidetracked. We first met the foreman, Bill, when he had to move some of the composite boards into the garage. He said to my wife and in front of our young daughters that he "wouldn't want this S***" on his house. He was insulting the product we chose and cursing in front of our children at the same time which became pretty common. We also had him awkwardly yelling at his coworker in front of our family when we were all outside and one day when my wife tried to explain some of the specifics we wanted to him he was condescending and disrespectful to her demanding to speak to me and saying things like how he hates composite and how he didn't want to come in to work that day. He also left nails throughout our yard and his coworker left cigarette butts in the yard. Matt made a decent first impression, but the relationship fell apart severely. Before they built the landing for the halfway point of the stairs going down they thankfully realized the concrete footers were poured in the wrong spot, so they poured a couple new ones, let them set, then built the landing for the stairs. Since Matt did not realize they made squared edged composite boards, we had to wait for those to come in for the stairs. while waiting, Matt pushed for us to pay 2/3 of the final payment that was supposed to be due upon project completion. When we asked that we wait until the project is completed due to concerns about the quality of the work being done, Matt became aggressive threatening to take us to court and saying things like "I don't like you" and "I'll laugh at you" when this conversation is over. We agreed to pay half instead and the rest when the project was completed. Once the boards for the stairs finally came in, our concerns over the work being done ended up being warranted as the platform for the stairs was still too close to the main deck, but the platform had already been built. We could either wait until SPG had an opening in their schedule and have them try getting it right on their third try by tearing down that structure and rebuilding, or we could have two taller posts making that part of the deck look awkward and take a small credit off final payment. Given how the relationship had soured, we opted for the latter as we had no idea how long it may have taken for them to come back and if they would even get it right on the third try. When trying to resolve this final issue we offered to let Matt walk away without the rest of the final payment and he said "only if we leave on good terms" threatening us not to leave a negative review which felt pretty gross. When we took a couple hours to try to decide what to do I got an email from Matt stating he was filing a lien on our house. If it's not clear from everything we went through with Matt and his team at SPG, steer clear of this company. These are not people you want to work with.

My experience with Matt was horrible. He was extremely condescending to his workers, and refused to work with other contractors because he did not get the bid because he was double the price he should have been. At that point he became condescending to me. I stopped the contract at that point and he refused to return my money. I had to file at small claims court I feel bad for his 2 workers but he is horrible

Matthew was receptive to my requests throughout the process. Kirk was courteous and professional. Great quality work at a competitive price.

We were in need of a banister to be installed and a repair on the hardwood floor to be done. Talked to Matthew on a Monday and the work was done on that Friday. Very professional and excellent work done. We will differently be using them in the future and recommending them to friends and family. Thanks to Matthew and judd