Dane's Quality Craftsmanship, LLC

I’m beyond deeply disappointed with the services provided by dan. He came to assess the job to be completed and provide a quote and failed to tell us the type of hinges we would need for our door installation. When I clarified with his wife, who works the office, if he would be bringing hardware to the job site she said he would be. He has yet to take responsibility for his wife’s mistake and continues to blame us, the customers, for his company’s error. We paid for half the job before any works was even completed. We purchased the hinges he told us to purchase. After 2 hours of work dan noted the hinges he told us to get were incorrect for the job as they didn’t allow the screen door he was installing to clear the overhang above. He left leaving the door uninstalled saying that if we paid him $80 an hour and found out what type of hinges we needed abs got them he would return and install the door. That same day his wife invoiced me the full $1,000 for the two hours he spent here hacking at the trim of the overhang, having not installed anything. It was laughable. I refused to pay after which Dan’s demeanor changed somewhat. He called and with a lot of incorrect finger pointing told me he would come abs instal the door at no extra charge if I found the right hinges. A few hours later he called saying he’d help find the right hinges. It was a whirlwind of mind-changing. I expected a professional who would be able to correctly install a screen door. Instead I was talked down to while dan acted like he was doing me a huge favor by finishing the job he wanted to get paid for. The initial professionalism I took note of was quickly overshadowed by the finger pointing and trying to charge me twice for the same job. Dan ended up purchasing the “right” hinges for the job and hanging the screen door. He knew we would be having it painted. Upon the door being painted it didn’t close properly. We had a handyman come who noted one of the hinges was installed backwards. I’d also like to note that his rates are wildly high. We were quoted $1,000 for a job that took a collective 4 hours to complete. In our many phone conversations Dan said his hourly rate was $80. I would not recommend Dan. This has been one of the biggest waste of our money.