BTL Remodel Inc.

Dishonest, Unfinished Work, Poor Workmanship, Late, Unable to Pay His Vendors, Misogynist, Utah State is Investigating Brian Lasnik's Business. We have waited a full year to write this review in hopes that Brain Lasnik of BTL Remodel Inc. would answer our certified letters, messages, emails, and lawyer. Unfortunately, this is not the case so here we are… Construction is a business. Therefore, in exchange for payment, clients expect results. As clients, we made over $35,000 in payments. We also paid for additional material costs that were contractor responsibility because he communicated he could not pay his vendors and could not finish our project without us giving him more money. As of September 2021, he hasn’t resolved the issues or finished our remodel project and we still have thousands of dollars of repairs to make due to his disaster. We hired Brian for an almost full remodel of our main floor. We hired him March of 2020 for an April 2020 start date. He said we would have the project completed by June of 2020. Throughout the project, he was an unreliable communicator and his guys would show up randomly once a week for a few hours then leave, however in August 2020 he literally abandoned the job and stopped replying to all communication. Per his contract, we were required to meet with a mediator to discuss any disputes. We attempted to send certified letters, emails, etc for weeks then we finally answered a few emails in October 2020, basically refused to meet with a mediator, and then ghosted us again. We haven’t seen or heard from him since until last week when we ran into him at the grocery store. He cowardly didn’t even say hi and hurried to get in his vehicle before we could talk to him. Brian does shoddy work with poor craftsmanship. He has almost no attention to detail and clearly no pride in his work. Practically everything Brian personally touched had issues. He caused thousands of dollars of damage. He also instructed his workers to cover up and hide mistakes instead of fixing them. Some issues included our flooring cracking/ buckling, calking and gluing in pieces of flooring where he cut the wrong, framed walls/ drywall extremely uneven and wonky, painting before sanding everywhere, ruining baseboards, terrible finish work, installing glass shower doors with cracks in glass, damaging the marble tile he installed, cutting wrong angles in tile, installing cabinets that don't close properly, etc. He also caused a water leak which damaged our basement. We communicated the significant workmanship and material issues in punchlists, messages, and in person and many were not fixed before he abandoned the job. Our new floors were a major functional component of our first floor remodel. We discussed the major buckling and cracking in the floor material post installation. We hired an independent flooring inspector to assess the floor failures and provided the inspection report to Brian. In summary, the floor was failing due to installation error. We requested a response/resolution plan and received no response from Brian. We got quotes from other contractors to fix Brian's mistakes and they ranged $17-30k to fix all the issues he caused! It is also worth noting that Brian is incredibly rude to women and on many occasions caused issues with his comments. It was unclear if his license was expired because the picture we took of his license showed him crossing out and writing a new date on it? Also, his workers stole personal belongings from our house like nice camera equipment! If we could go back, we would have fired him after the first few issues. We gave him the benefit of the doubt and truly wanted to support someone local. Brian has charisma and pulls you in but don't be fooled! He is a conman. Dodge this dumpster fire of a business! We learned the hard way and have since learned of many others that did too.