Kimball Landscaping & Irrigation

Kimball Landscaping provided me a quote for laying down new soil and sod in my very small backyard. It was discussed that drainage had been a problem and that a sandier top soil would be laid down before the sod to assist with the drainage. This was in late summer. Fast forward 8 months and my backyard is worse than ever. While I admit my pets have not helped the situation they cannot possible be responsible for the slimey mess of standing water and dead grass in the middle of my yard. The massive amount of saturation in the top soil due to lack of drainage has suffocated the turf over 60% of my yard. When I contacted Kimball Landscaping I had to leave a voicemail. This voicemail was not responded to for nearly three days. When I finally spoke to Kyle Kimball and told him what happened he denied us ever having had a conversation about drainage. He then further expressed that he and his company were not liable for the resulting issues with the yard. I expressed to him that I had NO intention to get him to fix the issue for free but I wanted him to take a look at it and was giving him a fair opportunity to make a good name for himself after the initial results I had seen. In a very disinterested fashion he said he would call me the following day to set up a meeting and take a look at the yard. That was nearly a week ago and I have yet to get a call. The exceptionally poor workmanship and the even worse professionalism force me to give Kyle and his business the lowest rating I available. Please beware before using this company.