Mr. Appliance of Austin

1.0 star rating 6/8/2016 I wish I could give zero stars. They came out to do a repair and the tech BROKE my cooktop. It is a $2,225 repair, and they claim I SHOULD HAVE TO PAY for it because the cooktop was installed incorrectly. Apparently, they think how my cooktop was installed gives them the OK to SMASH the glass. Yes, you read that right. When I told them I would sue them (I am a lawyer), he said I was unreasonable. Um, could that be because you are taking a LUDICROUS position with me that you want me to pay for something YOU BROKE? Then the manager hung up on me. Off to court we go. Was going to do this without any negative review (THAT is reasonable), but apparently he wanted to make it hard. Oh, and they had the nerve to invoice me before even calling me back about the smashed cooktop.