Top 10 General Contractors in Pickerington, OH

Porch Pro Headshot Classic Exteriors Columbus/St. Clairsville
General Contractors
Serves Pickerington, Ohio
(99)
"Had a new roof,patio covers,over,my porches and a,new door,installed. All the work was professionally installed. The men were wonderful and cleaned up everything. I would recommend them to anyone who needs home improvements. Plus they have great financing. Top notch!"
"Had a new roof,patio covers,over,my porches and a,new door,installed. All the work was professionally installed. The men were wonderful and cleaned up everything. I would recommend them to anyone who needs home improvements. Plus they have great financing. Top notch!"
Porch Pro Headshot Home Improvements Unlimited LLC
General Contractors
Serves Pickerington, Ohio
(36)
Home Improvements Unlimited LLC specializes in bathroom, basement, and kitchen remodeling services in Columbus and nearby areas, including Pickerington, Gahanna, and Canal Winchester. No project is too big or too small for our expert contractors, and we will keep each of our customer's needs at the ...Read more about Home Improvements Unlimited LLC
Home Improvements Unlimited LLC specializes in bathroom, basement, and kitchen remodeling services in Columbus and nearby areas, including Pickerington, Gahanna, and Canal Winchester. No project is too big or too small for our expert contractors, and we will keep each of our customer's needs at the ...Read more about Home Improvements Unlimited LLC
Porch Pro Headshot Certainty Construction and Home Solutions
General Contractors
Serves Pickerington, Ohio
(33)
"I have had several projects completed by R Wing Construction and Home Services. These guys do exceptional work, professional, reasonable rates and complete the jobs in a timely manner. Very satisfied customer. I plan on calling on them again soon!"
"I have had several projects completed by R Wing Construction and Home Services. These guys do exceptional work, professional, reasonable rates and complete the jobs in a timely manner. Very satisfied customer. I plan on calling on them again soon!"
Porch Pro Headshot Luke Hatch Wickline Contracting LLC
General Contractors
Serves Pickerington, Ohio
(17)
Luke Hatch Wickline Contracting was Founded by Luke Wickline in 2003 . His Mission in this business is to "Transform our clients dreams into realities while adhering to their individual needs, providing them with superior general contracting services at competitive pricing, while maintaining our co...Read more about Luke Hatch Wickline Contracting LLC
Luke Hatch Wickline Contracting was Founded by Luke Wickline in 2003 . His Mission in this business is to "Transform our clients dreams into realities while adhering to their individual needs, providing them with superior general contracting services at competitive pricing, while maintaining our co...Read more about Luke Hatch Wickline Contracting LLC
Porch Pro Headshot DKR Builders LTD
General Contractors
Serves Pickerington, Ohio
(17)
"I have nothing but positive things to say about DKR. After our large house fire, we interviewed several disaster recovery contractors. DKR were by far the most flexible and willing to listen. After we met with DKR, we were actually enthused to rebuild rather than depressed by the devastation. T...Read more about DKR Builders LTD
"I have nothing but positive things to say about DKR. After our large house fire, we interviewed several disaster recovery contractors. DKR were by far the most flexible and willing to listen. After we met with DKR, we were actually enthused to rebuild rather than depressed by the devastation. T...Read more about DKR Builders LTD
Porch Pro Headshot Hinzman Remodeling & Construction
General Contractors
Serves Pickerington, Ohio
(8)
Our firm has been established since 1999 and we have completed over 4,500 residential and commercial projects. Our consistent quality assurance is due to our company structure. Because we are family owned and operated our management team upholds the same high standards. Before turning his focus to ...Read more about Hinzman Remodeling & Construction
Our firm has been established since 1999 and we have completed over 4,500 residential and commercial projects. Our consistent quality assurance is due to our company structure. Because we are family owned and operated our management team upholds the same high standards. Before turning his focus to ...Read more about Hinzman Remodeling & Construction
Porch Pro Headshot N J W Construction
General Contractors
Serves Pickerington, Ohio
N.J.W. Construction Inc. is a residential construction Co. specializing in New Home Builds, Remodeling , Restorations and Room Additions. We also offer in-house blueprinting and design; for a distinct difference with creative ideas from the clients perspective, making your project a unique, one of ...Read more about N J W Construction
N.J.W. Construction Inc. is a residential construction Co. specializing in New Home Builds, Remodeling , Restorations and Room Additions. We also offer in-house blueprinting and design; for a distinct difference with creative ideas from the clients perspective, making your project a unique, one of ...Read more about N J W Construction
Porch Pro Headshot Casey Construction
General Contractors
Serves Pickerington, Ohio
(34)
Patch things up with the drywall professionals at Casey Construction in South Williamson, KY. Your walls will look like new when you seek out their 5-star services.
Patch things up with the drywall professionals at Casey Construction in South Williamson, KY. Your walls will look like new when you seek out their 5-star services.
Porch Pro Headshot Creative Earthscapes
General Contractors
Serves Pickerington, Ohio
(32)
Creative Earthscapes is a complete Outdoor Living Design and Build firm. We help our clients from the beginning design phase, through the build phase. We specialize in decks, paver patios, gazebos, outdoor kitchens, fences and retaining walls.. We offer free consultations, and can do a 3D design to ...Read more about Creative Earthscapes
Creative Earthscapes is a complete Outdoor Living Design and Build firm. We help our clients from the beginning design phase, through the build phase. We specialize in decks, paver patios, gazebos, outdoor kitchens, fences and retaining walls.. We offer free consultations, and can do a 3D design to ...Read more about Creative Earthscapes
Porch Pro Headshot AIS Renovations
General Contractors
Serves Pickerington, Ohio
(27)
A.I.S. Renovations Ltd. is a full scale remodeling company who specializes in all types of custom home improvement. We are capable of handling any job you have and our track record proves it. We have the experience and the know how to get the job done right the first time. Find out why our service a...Read more about AIS Renovations
A.I.S. Renovations Ltd. is a full scale remodeling company who specializes in all types of custom home improvement. We are capable of handling any job you have and our track record proves it. We have the experience and the know how to get the job done right the first time. Find out why our service a...Read more about AIS Renovations

Frequently asked questions about general contractors

A general contractor oversees building and remodeling projects from start to finish. Their main priority is making sure that a project progresses according to the schedule, is on budget, and that all work is done properly. All other contractors and workers answer to the general contractor and they answer to the client who hired them.

Start by getting bids from different contractors. Bids lay out your expected cost and the extent of the project, including materials, labor, and when the project will be done. If you have a local contractor in mind, feel free to work with them in negotiating the terms of a bid, rather than putting out a competitive bid request. Terms typically outline payment installments, an expected timeline for milestones, and the expected outcome at each phase of the project.

Once you've signed the contract with the general contractor, they bring in the workers and begin on the project. Throughout the course of the project, the general contractor manages all workers and subcontractors. General contractors generally own or work for a company that handles one or two aspects of building and remodeling. Very few do framing, finishing, electrical, concrete, plumbing, and landscaping on their own. So, it's quite common for general contractors to outsource work from other companies. The general contractor handles the hiring of these subcontractors, as well as paying them and their own workers. You only have to worry about paying the general contractor.

Hiring multiple subcontractors for a job might seem more economical, but it would put much of the decision-making on you. What you might save in money may be offset by the amount of time and mental energy you'd have to put into the project. An experienced general contractor knows the ins and outs of the construction business. They understand how to structure a project and work with subcontractors to get projects completed safely, and on schedule. This leaves the day-to-day decisions to someone with more experience.

The licensing rules in some states require hiring a general contractor for certain projects. If the state doesn't require a general contractor in your case, it makes good sense to hire a licensed and insured local contractor.

General contractors live by their reputation. They work hard to build trust with their clients and honor that trust through their management of construction projects. Even if they never lift a hammer during the course of a job, they feel a great sense of ownership of the whole operation.

General contractors usually have a vast knowledge of local building codes. Their understanding of construction and people management helps all subcontractors to work together. They see how each piece fits together to make a completed project. Subcontractors may take a narrow view of their role, which could cause problems for other subcontractors working on the next step. General contractors work closely with their crews, subcontractors, and you to prevent costly miscommunication.

Whether you're hiring a home contractor to build your dream house or searching "general contractors in my area" to oversee a remodel project, you'll be working closely with whomever you choose.

When you get underway with your contractor, you'll begin by sorting out every possible detail. Before work begins, the contractor will work out a project plan with you. The project plan may include determining fixtures, finishes, and furnishings — to avoid any cost gaps in the initial bid. The more specific you are, the more realistic and accurate the bid will be.

Make sure it’s OK to call or text your contractor throughout the day. Even if they aren't always available, they should provide you with contact information for a lead person or someone else you can discuss the project with. When possible, visit the job site. This gives the contractor or lead the opportunity to bring up any issues and ask any questions about specifics that weren't covered in the project plan.

It's also helpful to keep a project journal. Write down product order numbers. Jot down questions and ideas, and note delivery dates. This can make it easier to sort out any disputes that may arise later. Track any changes to the initial project plan in writing. If unforeseen changes occur, make sure to get a bid change in writing.

Other helpful tips:

  • Check on work as it progresses
  • Pay only for completed work
  • Be a fair customer by paying bills on time, responding quickly to questions, and treating your contractor and their workers fairly
  • Know the workers’ names, and make sure they have what they need
  • Establishing a good working relationship with your contractor from the beginning will lead to a more successful project

Some general contractors charge a flat fee. Most charge a markup, which is a percentage of the overall completed project cost. The markup amount covers their overhead, including advertising, insurance, office expenses, and their own salary. The contractor should outline all payments and expenses in the contract at the outset.

Contractors typically ask for a percentage of the total project cost upfront. This initial fee covers the cost of getting the project started, provides workers with their wages for the first phase of the construction, and helps serve as a deposit for the needed materials and supplies. Fifteen percent is a fair and decent initial payment for getting a project started. Most states cap this initial fee at 33%, and a good contractor should have good enough credit to cover remaining up-front costs.

After each phase or "milestone" gets completed, your contract will likely require you to pay more money toward the project. These installments are an expected part of the construction process to cover wages, additional supplies, and materials the contractor may need to continue. Even the most well-off contractor would quickly run out of money to move forward if they didn't include installment payments into their contracts.

A big project is a costly endeavor and a long-term investment. When choosing a general contractor, it makes sense to look beyond just the contractor’s fee. Be sure to hire someone that can provide proof of licensing, insurance, and references. Take the time to look into their track record. A good general contractor will leave a trail of stellar online reviews, and when you talk to former clients, they'll have only good things to say. When you enter a project with a contractor, you need a pro you trust with your home, so it’s wise to do your homework ahead of time to ensure a successful outcome.

Begin with a plan that lays out the scope of the remodeling work you want done. By the time you hire a contractor, you should have decided on materials, fixtures, appliances, and other items. If you've decided on any changes to the floor plan, be sure to add the specifics to your plan. The more details, the better. Add everything you can think of, down to the brass pulls for the kitchen cupboards.

Once you have this plan, start talking to contractors to get estimates and formal bids. Ask around for local contractor recommendations at your local hardware store, or go online and read client reviews. Good contractors tend to be very busy, so expect a waiting period from the time you contact them to the time they can start on the project. Be sure to seek out a contractor with experience in the job you need done. If you need a patio installed, scroll past them if they specialize in kitchens and baths.

When speaking to the contractor, make sure you're clear on which parts of the project the contractor will handle and which will go to a subcontractor. Ask for proof of licensing, insurance, and any relevant subcontractors' licenses. Check contractor credentials with your local Better Business Bureau.

Only sign a detailed contract, and be sure you understand every detail of the contract before signing. Be sure to get the proper permits for your project. A good contractor will be able to talk you through getting permits. In some places, contractors are able to get the permits themselves. Check in with the contractor regularly during the course of the project to avoid errors and miscommunication.

Searching online for "good general contractors near me" or getting referrals from a hardware or home improvement store is a first step to hiring a contractor. Take certain precautions before hiring a contractor to prevent costly headaches later on.

Begin by working with a professional architect or designer who's able to provide all the information a contractor will need. A designer or architect can also create the necessary drawings to submit for obtaining a permit. Include details like finishes, fixtures, plumbing work, electrical installations, and possible millwork.

Come up with a specifications list in advance. Write down the details of every element you want placed into the project, from the front door to the floor tiles that you want. Calculate to make sure all your selections fall within your budget and meet your personal requirements.

Make sure your contractor has the proper licensing and insurance. Check out a potential contractor’s previous work. They should be able to offer examples. When you interview contractors, remember that you'll spend a lot of time working with this person. You need to feel you can trust them because unexpected situations are bound to come up. Perhaps you didn't consider what style of door handle you want for the master bathroom, or the carpet you selected for the living room is no longer available. These types of situations happen with any project, so do your best to remain patient throughout the construction process.

See to it that your contractor provides a timeline that they can stick to and that works with your needs. Get a list of subcontractors they use, and look into their history. Use careful consideration when choosing your contractor for the most successful outcome.

Be sure your general contractor is licensed and insured. They should have both contractor’s liability insurance and worker’s compensation insurance. An insured contractor will take responsibility for the project and for anything that happens at the worksite. Make sure their insurance covers any subcontractors or that they only work with insured third parties.

Ask for proof of insurance right away. Hiring an uninsured contractor may seem less expensive, but it could cost you down the road. In the event of a job-site injury or property damage, a properly insured contractor will shield you from potentially catastrophic costs. Depending on the state you live in, if a worker is injured on your property and their general contractor didn't carry the proper insurance, you might be liable for the cost of treating their injuries.

Homeowners’ insurance policies cover property damage. Some also cover limited injury liability, but these policies have limitations. Even in the unlikely event that your policy covers 100 percent of liability, your premiums would most certainly go up. Contractors insurance ensures that you don't have to cover any costs unrelated to the project completion itself.

If a contractor is reliable, they'll be licensed and carry insurance, and if they don't have a license, no company will insure them. Proof of proper licensing and insurance is a sure sign of a reliable contractor.

Recent reviews for Pickerington General Contractors

65418

DKR Builders and John Kougher completed a full kitchen remodel for my wife and I. They removed a wall, installed additional cabinets, an island, new hardwood floors, and granite countertops. The results were excellent, of outstanding quality, and were c...

- David Tedford
65591

The entire team is outstanding! I can hardly recognize my home it is so stunning! We worked together to find the best options and upgrades that were sound investments for my home and my rental property.

- Daphne Fleming
65481

DKR did a large construction project for our office and were very dependable, friendly, and professional. They have also been extremely helpful with questions since. Would recommend!

- Heather Jordan
65439

DKR is an excellent company!!! They built our house from the ground up and we couldn't have asked for a better contractor!! John Kougher was such a pleasure to work with. He is very professional and extremely knowledgeable. I would absolutely recommen...

- mary borders
65463

DKR Builders replaced my water-damaged hardwood floor. They were prompt, professional, provided an itemized repair estimate, and did a great job installing my floor.

- Karen Slavik
41672

The bandboard and joists had rotted due to incorrect installation when the great room was added 20 years ago [10 years before we got here]. Jerry correctly identified the problem and was able to design and coordinate the steps and individuals to restore t...

- Chip Rosenblum
89022

My husband and I requested the services of Jerry Mazzoni in the fall of 2016 to put siding on our garage. We got a quote of $7455 and were told that he could have the job done in a few weeks, at latest by Christmas. On December 2 we paid him $3750 for the...

- Jhan Yoder-Wyse
34520

The work I had done on my bathroom was one of the best investments I've done to my house now after looking at my new bathroom and then looking at all the the other rooms I can't wait to get them rooms redone I think the kitchen will be next I would recom...

- Thomas Fugate
38727

An appointment was made for estimate and they were a no show and didn't have the courtesy to contact me. Very disappointed! Ann Sailors

- ann sailors
103030

Worst experience I’ve had with contractors. Call the BBB and they will tell you there are several complaints against them. The BBB also says they are NOT affiliated with them and are NOT rated. This is false information on the website. Be prepared to get ...

- Tess Wohlgamuth
101429

What a joke this company is! They take your money and don’t finish the job because they don’t know how to do it properly. This is the fourth time I’ve posted a review because they keep deleting it but that’s ok because I’m taking screen shots of everythin...

- Tess Wohlgamuth
83874

B&B General Contracting is West Central Ohio's Chip and Joanna Gaines. Marvelous work! They helped us with our vision of a complete bathroom remodel - started with 4 gutted walls and the project turned out beyond our expectations. The cost was well belo...

- Jim Bowers

Everything You Need to Know About Pickerington General Contractors

Can I browse unscreened General Contractors in Pickerington?

We do our best to screen all of our general contractors. However, there are still some general contractor professionals in Pickerington that have not been pre-screened. This means that their licenses may not be up to date to operate in Pickerington or OH. Always be sure to pre-screen them yourself before hiring. Here are some unscreened professionals offering general contractor services:

  • DKR Builders LTD:
    • BBB Rating: A+
    • Active/Verified License: No, current status is inactive
  • New Vintage Real Estate Solutions, LLC:
    • Active/Verified License: No, current status is inactive
  • Custom Home & Hearth:
    • BBB Rating: A+
    • Active/Verified License: No, current status is inactive

Will General Contractor Services work in Pickerington require permits, inspections, special licenses, etc.?

Whether you’re general contractor job is in Pickerington or any other city, you're going to want to do a bit of research before hiring general contractors. Even small jobs may have certain regulations around them. Often, the general contractor performing the work will have any required permits, inspections, etc. under control, but not always. Short answer: Research yourself and double check with the general contractor services folks that everything is in order.

What should I check for once my General Contractor in Pickerington has finished working?

Every general contractor services project is going to have different results, but here are a few things to check for once any general contractor services company has told you they've finished the job:

  • Obviously you want to do a visual inspection. Even if you're unfamiliar with general contractor services work, this gives you the opportunity to ask questions (even basic ones like, what did you do?).
  • Ask the general contractor to describe what they did. Whether your general contractor services project was a repair job or a building job, have them run you through what was done.
  • Compare the description provided on your general contractor services project estimate to the work completed. Did the professional do what was promised?
  • Request that the general contractor do a follow-up visit to check on the work. Most professionals are willing to do this, especially if you ask them.

All General Contractors in Pickerington, OH

Porch Pro Headshot Do Over's
General Contractors
Serves Pickerington, Ohio
(15)
Do Over's, a handyman company, is based out of Columbus. They provide quality plumbing services and painting.
Do Over's, a handyman company, is based out of Columbus. They provide quality plumbing services and painting.
Porch Pro Headshot Stiles of Ohio, Inc.
General Contractors
Serves Pickerington, Ohio
Stiles of Ohio, Inc., is a family owned and operated business since 1995. We are the best in the business and maintain that level of quality with all our customers.
Stiles of Ohio, Inc., is a family owned and operated business since 1995. We are the best in the business and maintain that level of quality with all our customers.
Porch Pro Headshot MT2 Contracting, LLC
General Contractors
Serves Pickerington, Ohio
(2)
"Mike and Matt have been a preferred vendor for my clients in the real estate business. They have been very responsive to client needs, and quality of work is outstanding. High attention to detail, and timely completion of work. They commit and perform, and that is a quality that is crucial to a g...Read more about MT2 Contracting, LLC
"Mike and Matt have been a preferred vendor for my clients in the real estate business. They have been very responsive to client needs, and quality of work is outstanding. High attention to detail, and timely completion of work. They commit and perform, and that is a quality that is crucial to a g...Read more about MT2 Contracting, LLC
Porch Pro Headshot Source One Contracting
General Contractors
Serves Pickerington, Ohio
(1)
"The owner of Source One Contracting, Craig Reichman, was involved in the project from beginning to end. Too many contractors will hire some one else to do the work. Craig does the majority of it. When he brings a specialist in, he stays with them as they do their part. This brought me piece of ...Read more about Source One Contracting
"The owner of Source One Contracting, Craig Reichman, was involved in the project from beginning to end. Too many contractors will hire some one else to do the work. Craig does the majority of it. When he brings a specialist in, he stays with them as they do their part. This brought me piece of ...Read more about Source One Contracting
Porch Pro Headshot B&B General Contracting; LLP
General Contractors
Serves Pickerington, Ohio
(4)
"I left a review regarding a bathroom remodel and it never gave me any option for Fair Price Kept to schedule Responsiveness had it given me an option I would have put all as 5 stars....I would like to know how those even are sitting at 1 star as it doesn't even give the option for any stars on...Read more about B&B General Contracting; LLP
"I left a review regarding a bathroom remodel and it never gave me any option for Fair Price Kept to schedule Responsiveness had it given me an option I would have put all as 5 stars....I would like to know how those even are sitting at 1 star as it doesn't even give the option for any stars on...Read more about B&B General Contracting; LLP
Porch Pro Headshot Mazzoni Restoration LLC
General Contractors
Serves Pickerington, Ohio
(2)
"We first worked with Jerry of Mazzaoni Restoration through a program with the City of Columbus, that repaired our roof, patio, gutters and some structure problems with our porch. We were so pleased with how we were treated and the quality of his work that we had him put in new windows and siding. J...Read more about Mazzoni Restoration LLC
"We first worked with Jerry of Mazzaoni Restoration through a program with the City of Columbus, that repaired our roof, patio, gutters and some structure problems with our porch. We were so pleased with how we were treated and the quality of his work that we had him put in new windows and siding. J...Read more about Mazzoni Restoration LLC
Porch Pro Headshot Clausen Custom Builders LLC
General Contractors
Serves Pickerington, Ohio
CCB is a custom design and build company, specializing in residential and light commercial remodeling and renovation. We can take you from the initial idea phase, through the design process, and all the way to completion of your dream project. Because we are able to do the design work, we are often ...Read more about Clausen Custom Builders LLC
CCB is a custom design and build company, specializing in residential and light commercial remodeling and renovation. We can take you from the initial idea phase, through the design process, and all the way to completion of your dream project. Because we are able to do the design work, we are often ...Read more about Clausen Custom Builders LLC
Porch Pro Headshot Scott and Sons Maintenance
General Contractors
Serves Pickerington, Ohio
(1)
Need some vinyl siding installed on your property? Call up the 5-star experts at Scott and Sons Maintenance in Greenup, KY.
Need some vinyl siding installed on your property? Call up the 5-star experts at Scott and Sons Maintenance in Greenup, KY.
Porch Pro Headshot Where Quality Counts, LLC D.B.A. Uplifting Solutions
General Contractors
Serves Pickerington, Ohio
Licensed Home Improvement Contractor Home and safety modifications for the elderly and disabled. ADA ramps, low rise walker steps, safety grab bars, hand rails(Interior and Exterior), bathroom modifications and repairs. General home repairs.
Licensed Home Improvement Contractor Home and safety modifications for the elderly and disabled. ADA ramps, low rise walker steps, safety grab bars, hand rails(Interior and Exterior), bathroom modifications and repairs. General home repairs.
Porch Pro Headshot Atkins Services
General Contractors
Serves Pickerington, Ohio
(1)
Porch Pro Headshot Advanced Construction LLC
General Contractors
Serves Pickerington, Ohio
For drywall repairs that will last, call the professionals at Advanced Construction LLC in South Shore, KY.
For drywall repairs that will last, call the professionals at Advanced Construction LLC in South Shore, KY.
Porch Pro Headshot S&S construction
General Contractors
Serves Pickerington, Ohio
(1)
S&S construction in Germantown, KY boasts an excellent 5-star rating. Call them today to learn more about their vinyl siding service offerings.
S&S construction in Germantown, KY boasts an excellent 5-star rating. Call them today to learn more about their vinyl siding service offerings.
Porch Pro Headshot Sheets Construction Co
General Contractors
Serves Pickerington, Ohio
Sheets Construction Co is a general contractor that provides design build services, kitchen remodeling, trenching, and garage construction. They are located in Reynoldsburg. In June of 2012, a property owner contracted Sheets Construction Co for a roof replacement in the Walnut Heights neighborhood ...Read more about Sheets Construction Co
Sheets Construction Co is a general contractor that provides design build services, kitchen remodeling, trenching, and garage construction. They are located in Reynoldsburg. In June of 2012, a property owner contracted Sheets Construction Co for a roof replacement in the Walnut Heights neighborhood ...Read more about Sheets Construction Co
Porch Pro Headshot Tiger HVAC Contractor
General Contractors
Serves Pickerington, Ohio
Tiger HVAC Contractor is a professional AC repair contractor located in Pickerington, OH. Do not hesitate to give us a free call AC Repair contractor, heating replacement contractor, Commercial AC replacement, Commercial HVAC maintenance, Residential HVAC Repair Brice, OH; Canal Winchester, OH; Carr...Read more about Tiger HVAC Contractor
Tiger HVAC Contractor is a professional AC repair contractor located in Pickerington, OH. Do not hesitate to give us a free call AC Repair contractor, heating replacement contractor, Commercial AC replacement, Commercial HVAC maintenance, Residential HVAC Repair Brice, OH; Canal Winchester, OH; Carr...Read more about Tiger HVAC Contractor