L J Gascho Furniture Co

Bought a King size Carlton bed, while the bed is beautiful it has a major problem the top 18” of the mattress has zero support and dips down while you are laying on it. Called the company to ask if there was a way to fix this sent pictures was told someone would contact me. 3 days later called back to be told by receptionist Laura there is nothing wrong with the bed! Why is she the only one to talk to I’m sure she is not the design person or the builder. What a sad way to run a company I doubt she ever even forwarded the pictures. She is by far not a great asset to your company. Filing a complaint with BBB