Olde Port Homes, LLC

Frustrated and upset customers Bluf: We regret our business with Olde Port Home Solutions. Quality of work is atrocious. Company management does not serve the customer. The required work was $400 dollars over budget and took two days longer than planned to complete. We signed an $800 contract with Olde Port to replace our cracking bathtub. The tub was replaced, in addition to various tiles on the wall in the shower area. The final price paid was $1200. On the first, eight hour day, the contractor spent three hours shopping for grout and tile. Because the contractors had to work past 5:00 PM one of the days, the company felt it was proper to charge US for the contractor’s overtime (a charge that was never agreed to beforehand). The quality of work was atrocious and appeared to be rushed. The grout and caulk were not installed smoothly and appears sunk in many areas along the wall and tub perimeter. After two months, all of the newly finished grout and caulk areas were cracked and attracting mold and mildew. Additionally, the dry wall around the tub installation was damaged. After contacting the company about the issues, they assured us that the work was NOT rushed and they would be happy to fix it. I purchased new tile, since the replaced tile did not match the rest of the bathroom (not their problem, but ours, they tried their best to find a matching tile). After taking only one day off of work, the contractor informed us that he would require TWO days to finish the work and he would need bullnose tiles for the bathtub wall edging (we had no idea we needed edging pieces). The required work could not and would not take place that day. We would have appreciated if the company would have told us we would need two days for the work and that we needed to purchased bullnose pieces for the edging. Feeling frustrated, we agreed to explore other companies instead of dealing with Olde Port. We requested a quote from a different company and they informed us that the tub was not installed correctly (it bounces slightly up and down and makes a cracking noise). Because of that, the caulk around the tub would always crack unless reinstalled. The new company quoted us at 2,000 dollars to fix all of the damage Olde Port caused, as well as re-install new tile and re-grout. Our entire experience with Olde Port has been less than satisfactory and we will never use this company or recommend them again.

Outstanding local veteran owned company. Personal attention given for every aspect of the project!!

Our realtor recommended Olde Port Home Solutions when we needed some work done on a rental property to get it ready to sell. They did an excellent job in a timely manner for a fair price. We would definitely recommend them to others looking for a contractor.

Sandy and Jeff coordinate a wonderful team of workers to take care of our jobs, large and small. We have had them replace windows, redesign roofs, paint, install replacement windows, and do bathroom remodeling. They listen to our concerns and do exactly what is requested. We are extremely happy with their work and plan to have them back this summer (2015) to help us with more projects. Jim and Tina Mayola