K & M Custom Cabinetry Inc

DO NOT USE THIS COMPANY! I hired K&M to do my kitchen and floors. From the very first day of renovation all the way to completion it was a absolute nightmare. This is the most unorganized company I have ever dealt with. Ronnie Wheelock is the main point of contact and a great salesman. Don't buy it! He is dishonest! He will give you a competitive price then add unknown cost months after completion. He will blame you and his employees for his failures as the job supervisor. There were so many things that were unacceptable like unattainable time lines, mutilple calls and emails that workers were on there way that never showed. When my original kitchen was removed, they left multiple LIVE wires on the ground for days before the drywall guy realized they were live. Thank god nothing happened to my family or pet. Ronnie sent me an email on a Friday evening after they were closed and no longer reachable for the weekend that I had "copious amounts of mold" in my home and it was a danger to myself and his employees and suggested I leave my home. Turned out to be old linoleum under the existing vinyl flooring that was easily removed. During the initial consultation, Ronnie promised a flooring professional to install the floors. The same two employees that did all of the tear out showed up with direction from Ronnie to start installation. When I questioned them, they clearly told me they were kitchen installers and not floor guys. They had no equipment, no idea about the problem spots in my existing floors, and planned to lay the new LV on top of the uneven thin set from the tile removal. I stopped them from working and called Ronnie immediately...only to have him come to my home and blame me for all of the mishaps I had experienced. I fired them from the flooring installation and found a flooring company to complete the job the correct way for half of what Ronnie was charging me. RONNIE REFUSES TO REFUND MONEY THAT WAS PAID IN ADVANCE FOR WORK THAT WAS NEVER COMPLETED BY HIS COMPANY. I have never written a bad review in my life until now! I will be filing complaints with the BBB, PCCLB, and Pinellas county consumer protection.

Seniors BEWARE! They were once nice, did good work and then flaked out. Made deposit Oct 2018 for 2nd project, many delays and no contact for stretches of time, then in March 2019 they were suppose to start work. We received an email a few days before threatening to cancel our contract & refund money because the PM is angry. No show for start date, same day we receive email saying to accept a new start date or take refund. We opted for refund. Now they refuse to provide full refund. Call your credit card company to check that they are known for complaints & disputes. Hire at your own risk.