Good Electric, Ltd

I am so incredibly disappointed in the work and customer service Good Electric had to offer. I hired them to install new lighting fixtures in our building. Their electricians said the lighting could not be installed in the space provided and I would have to buy all new lighting. I called the store where we bought the fixtures, and their electrician came out and installed the lights with no problem. Weeks later, Good Electric sent an invoice charging me an arm and a leg for an ATTEMPT to install the lights. I called Good Electric many times to speak to Mike the manger, but he was never available. I finally talked to him today. My goal was to understand why he charged me so much and why I was told the job couldn't be done. He said he ASSUMES the work that was done from the other company is not up to code. He said I don't have time for this, and I do not want to discuss this anymore. I told him I was very disappointed in the customer service he is providing, and he said I don't have time for this, I won't charge you for our attempt if that's what you are wanting. Then he just hung up. I just wanted to discuss the reason he charged me for an attempt and if he felt like this was fair. He was rude and disrespectful, and I do not recommend using this company.

They came and gave us an estimate. The actual job came in a little lower. They were quick, courteous, and efficient. Ronnie and Terry were awesome.