Air Strike AC & Heating

Terrible. You would not want to read all my complaints. Briefly they are as follows. 1. The owner is dishonest about the product he sells. We were directed to read about it on the official website. So we did and decided that we wanted that product. Instead, what we were sold was an inferior product with and additional extended warranty plan to more closely match the advertised product. The work very unprofessional. Most of the work looks like DIY quality work. For example, they use mastic like its miracle glue. Just gobs and blobs of mastic. This is cheaper and easier than replacing damaged ductboard. We were told they would build a platform for the furnace. Instead it was placed on cinder blocks. The drain pipes were leaking onto the attic floor the first day. Had to call them back. The connection to the return collapsed after one day because so much mastic was used to cover damaged duct board. Reluctantly they admitted it was a bad idea and replaced the duct board. Unfortunately, it looks amateurish. They told us that a new return would be run to the ceiling of the dining room, to fix the return issue. Instead they opted to patch the existing return. We didn't seem to have any say in the issue. Many items were left undone, such as running flexduct to the garage and adding a sump pump. They leave trash laying around and try to hide it in dark places of the attic. After the first good rain, we discovered water damage because they did not seal the root vent. We fixed this ourselves because we are done with them. The owner haggled us repeatedly for the remaining balance, even though the work was not complete. He says "He has to pay his workers." In the end, we took a hit on this. AirStrike made no effort to address our concerns over quality, nor have they ever followed through with completing the unfinished tasks. Do not use AirStrike. Their primary income is from apartment maintenance. They do not do the quality of work you would expect for a house. Finally, they are dishonest, and cannot be trusted. If you go with AirStrike, get EVERYTHING you expect in writing on the contract, and ask for specific model numbers and manufacturer warranties.