Zeus Plumbing, Inc.

Beware of Zeus Plumbing!!!! Not only did this company miss the first two appointments, leaving us waiting for 3 hours each time, when they finally came the third time they made a bogus report to our warranty company, stating that a pipe had come apart from a shift in our 2nd story walls based in a foundation shift, while telling us a completely different judgment. The technician then blamed the warranty denial on the warranty company. They left an open hole in our garage ceiling and refused to come back to fix the leak because we asked them to send a second technician out for a second opinion, stating that we just had a home inspection the week prior and there is no foundation issue. We tried to talk to the master plumber and we’re told by the receptionist that he was too busy to talk with us and that there was nothing they were willing to do. We couldn’t leave the leak and had to get a second opinion from a different local company. They determined the problem was a simple wax seal issue and not a pipe leak at all. It took them a couple hours to fix it and now it is working perfectly. Zeus technicians don’t know what they’re doing OR are trying to get the customer’s warranties denied so the customer is stuck paying them more out of pocket. Either way, it’s pathetic. Choose a different company!!!!

I am giving this company a 5 star review. If there were 10 stars available I would definitely give 10. We are building a new home and our plumber left us at the beginning of February and never returned. We tried calling our old plumber and he wouldn't answer our phone calls. He left us, took our down payment and the job looked impossible. Our house was supposed to have been completed by May. I am pregnant and we were hoping to move in before I had our baby. We accepted that it isn't going to happen. We called other plumbers but no one would take the job because they didn't want to start on a project that had already been started on. Other companies would walk the house and complain about everything they would have to do and re-do. One company told us he would start two weeks ago, but he never showed up and never returned our calls. Needless to say, I was in panic mode. I thought we were never going to find anyone to help us finish the plumbing. Finally, after months of stress and our house sitting without movement my husband called Zeus plumbing. Nice lady answered, we explained the situation and she made sure to set up an appointment for us right away. We met with Fred and he made me feel at ease. He was on time, and courteous. I was expecting the usual complaining I received from previous contractors. Fred did no such thing. He walked the house and immediately began describing his plan of attack for our home. He is working on the interior plumbing and gas, as well as, the trenching outside for the hookups to the house. He understood the stress we were under. Mind you, that I am already skeptic of contractors because of the building process on our home and our dissappointment with our previous "so called professional plumber". Fred assured me the job would get done and done right. He said he was going to work on the house as if it was his own house. He promised me that his team would start the following day and to my dismay they actually showed up. After almost two months of worrying and crying, Zeus Plumbing finally answered the call and is helping us out. He told us not to worry, he was going to handle everything on the plumbing for us. I haven't slept a full night since February because of the worrying. I can actually sleep now. I can't thank Zeus Plumbing enough for the professionalism and for taking on work that I know is a challenge. I feel 5 stars isn't enough for them.

Used through a warranty company: very poor service and quality of work