The Water Damage Experts, Incorporated

My entire living room got flooded about 3 weeks ago, so I called this company at around 10:45pm. The lady(Sheryll-I think was her name?) that answered was very polite & reassuring. The two men, Bob & Luis, arrived at my place within 1 hour as promised. They were professional & explained everything to my satisfaction before starting the work. I can not comment on how reasonable their pricing is because I've never had this type of service before, but they dealt with my insurance adjuster & billed them, so it only cost me my $500 deductible. My adjuster also indicated that she was pleased with their work. Happy to say that after 4 days, my place is back to normal, as if nothing ever happened. I am very thankful for the excellent service provided by Bob & Luis.

I had guests over last weekend. All of a sudden, my downstairs toilet backed-up & caused a flood. It was dirty water mixed with some fecal matter. I got the toilet to stop & frantically searched online for water damage companies in my area. I called a couple of companies that went straight to voicemail, & didn't bother leaving a message. Then I called the Water Damage Experts & they answered the phone and calmed me down, since I was pretty stressed out.. They told me they would have a technician over in 60 minutes. Well, their technician arrived in about 25 minutes. Bob & Luis were professional & answered my questions. After assessing the problem, Bob gave me an "approximate" estimate of $800-$1500 for the job, since he stated that it may take 1-3 days to dry. They immediately sucked up the water & cleaned the area. They came back the next day & found the area completely dry. The total I was charged was $824.00 minus the 5% Yelp discount of $41.20= $782.80. Bob & Luis did an excellent job. I appreciated the honesty & the fact that the final price I was charged was lower than the initial price estimate quoted. Even though, the service was not cheap, this company exceeded my expectations on several levels. This is a rare thing with service companies nowadays.