Floyd's Heating and Air

Avoid Floyd’s! At first, Josh and his team were friendly, but when issues arose, their professionalism disappeared. After installing my HVAC in early 2024, they did a pre-summer check-in and assured me everything was fine. Days later, a severe leak from my attic unit caused damage to my house. It required lots of time, visits, multiple repair attempts, and when we were finally almost done: one of their techs put a foot through my ceiling causing a total of $1495 in damage! Rather than handling the issue directly, Floyd’s forwarded me to their attorney without notice. They originally promised not to bill me for all of the failed repairs, then billed me over $1,200 months later. Worse, they still refuse to reimburse me for any damages unless I sign an NDA — a shady and unprofessional move. It’s been almost a year, and Floyd’s has done nothing to make things right!! Avoid them at all costs.