Penn-Tek LLC

I would not recommend this company to my worst enemy! They installed a unit in our home, my husband stated repeatedly to make sure they converted it to propane, after the installation he asked if they did in fact convert it and the assured us that they did and everything was good. As it has gotten cooler we turned the heat on and after a few days noticed black stuff on the house where it vents out, that made us nervous so we shut it off and called them, they would not return any of our calls, we tried emailing them and did not get a response. We had to call another HVAC company to come look at it. They said we are lucky to be alive! Penn-tek did NOT convert it to propane! We tried again to contact penn-tek, they will not respond. Clearly they do not care about their customers literally to the point they will put you and your family in danger!!