Courtland Mfg Inc

We recently purchased a home in Eugene, and the cabinet maker that was used to build our cabinets was Courtland. The quality of the cabinets are decent, but our experience with working with them on a new wall cabinet for our bathroom has been disappointing. We moved into our house the second week of January, and there were some issues with the full extensions on our kitchen cabinet drawers. Someone from Courtland finally came to our house in March to fix the drawers, and at that time, I told the gentleman we had been calling Courtland since February to have a new cabinet made for our bathroom. He came to our house March 19, measured the space and took our paint, and said that he would follow up with me on an estimate for the cabinet. But I never heard from him. So, I called again, twice in fact, and a month later, still no estimate. When I called to ask for our paint back and explained the reason why we were going to choose another cabinet maker, the lady / receptionist I spoke to didn’t offer an apology or explanation, just an “okay” … nothing else. I have never experienced the level of unprofessionalism and lack of follow up in my life, and do not recommend them. If you are looking for a cabinet maker, take the time to research feedback on their service, not just the bid price. I would rather pay a little more and receive excellent customer service than pay less for poor customer service.