FIX-R-US

Fix-R-Us installed a dishwasher we purchased from Lowe's. A guy came out and removed our old dishwasher (which worked fine, it was just not a very good one) and installed the newly purchased dishwasher. The very first time we tried to run the dishwasher, it did not work AT ALL. The first run took about 8 hours, never actually finished, and eventually displayed an error code stating that "drainage was not possible". I called Fix-R-Us and the owner, Mike, tried to walk me through the problem. Once we tried a couple of things that did not work, he shifted to a position that it was something I had done wrong. When asked if he was sending someone to correct this problem, he said, and this is pretty close to verbatim; "we were hired to install the dishwasher, connect it to the disposal, level it and that's all". I was stunned. When I protested, he replied "call Lowe's" and hung up. I called Lowe's and they are sending someone else out to fix it in about a week. Now we will be without a dishwasher over Christmas, I hope our family enjoys doing dishes. I would avoid Fix-R-Us at all costs.