J & W irrigation and Repair

Avoid at all costs! I hired them to replace a toilet. They were 2 hours late and I had to reschedule. They installed a toilet and were supposed to take the old one away. It's been sitting in my front yard for almost 2 weeks. I called or texted everyday. They apologize and say they are coming to get it. They never did. The worst part is the toilet wasn't installed correctly. It wasn't secure to the floor. I paid $471 for the worst company I've ever dealt with and right now, I am paying real plumbers over $200 more to fix the disaster of a job that J&W did.

Warning. This company is the absolute worst. Guy came out gave me a verbal quote. Wife was having surgery. Guy told me approximately the total cost. He asked if I wanted a used bank flow kit for$100 or new $200. Advised I wanted new part. I then asked him if total estimate was $770 and cost of new kit was $200, so the labor is $550. I asked how long would job take he says it was gonna take a while. He shows up at 1131 am and leaves at 1:09 pm. When finished I asked for receipt. This is when he tell me he had to put ina brand new backflow preventer ad cost was $380 with a one year warranty. I asked for receipt so I could exchange if needed within warranty. He then says “ man why are you doing this to me, I gave you a discount because you are black”. Btw he was black. Went back and forth. He then tells me he was coming to my house next morning and says” either I get my check or I’m taking my back flow back. Advised him not to come in my yard without permission. He shows up with Sheriff deputies. They told him it was a civil matter and if homeowner doesn’t want you there you will have to file a civil complaint. I allowed him to remove and he doesn’t bother to put mine back in original way. I did my research and he has been kicked off Homeadviser formally Angie’s list for unresolved complaints. Please review this companies reviews. Absolutely horrible. Wish I wasn’t so tied up to have reviewed. Be warned. Not credible.