Concrete Contractor - Troy, MI
1.0
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Larry N.
If only we could give HCI zero stars! We hired HCI to do a small cement project on 7/28/17. We paid 50% down ($1,327) and the check was cashed the next day. The first crew was due to start mid-September, but could not do the exposed aggregate type of cement called out in the contract (seems like Kevin Harrow the president of HCI would know that...). The second crew was supposed to start the project mid-October after daily calls to HCI, only to have worked 1/2 day until stopping as they were not getting paid by Kevin Harrow for other projects. The third crew was assigned mid-November, but HCI's sub-contractor, Sean Belcher, just took an additional $650 for "materials" and did nothing more. We received excuse after excuse for not starting the project and finally the weather turned too cold for cement work. Now, after being exposed on Channel 7 Action News early February, (wxyz.com/news/region/oak…), Kevin Harrow advised that he was sending us a full refund. First, he said the check was in the mail, then he wanted to hand-deliver it to us personally, and finally, after several more excuses and no check, we are taking him and HCI to court. Our advice: stay as far away from HCI and their shell companies as you possibly can. If you are lucky enough to get your job done, their quality is terrible. Just visit Better Business Bureau to see the many complaints and google reviews! You will see many stories like ours, many of which we have spoken to in person.
Address
101 W Big Beaver Rd
Troy, MI 48084