HVAC Contractor - Tucson, AZ
Average rating
4.35
4.4
Average rating
Breezeways Air Conditioning and Heating is a local and family-owned HVAC contractor in business since 1994. We specialize in maintenance, repair and replacement of air conditioning and furnace equipment for residential and light commercial properties. As a locally owned company, we are proud to be a part of the Tucson community. Our trained technicians are always honest and not commission-based, our installers make custom ductwork in-house, and our office staff is always friendly and helpful. We base our company policies on many virtues such as quality, integrity, value and trust. Following these simple principles, BreezeWays has earned the Angie's List Super Service Award three times. Give us a call and find out for yourself why we've been BBB+ rated for ten years. We serve the entire Tuscon metro area, including Green Valley, Marana, Oracle, Oro Valley, SaddleBrooke, Sahuarita, Three Points and Vail.
Average rating
Emily C.
They are an extremely unethical company. I signed a contract with them in April that they have not honored. I spoke to the owner on 11/08/21 who refused to refund me my money, so I had to file a complaint with the BBB and the Attorney General. Breezeways no showed to their appointment at my house on 11/4/21, after I got a confirmation text and email the day before. When I called to find out why, I was told someone had COVID and everyone had to be tested. Both the person I spoke to on 11/4/21 and the owner I spoke to on 11/8/21 rudely asked me if I wanted someone to come to my house who had COVID. I explained that there was no reason I couldn't have gotten an email or a text letting me know the appointment was cancelled, just like I had gotten an email and text the day before confirming the appointment. Neither the person I spoke to on 11/4/21 or the owner I spoke to on 11/8/21 could provide an explanation of why I could not receive a call or a text letting me know the appointment had been cancelled. Instead I took the morning of 11/4/21 off work and waited all morning until it was past my appointment window, and then called to find out what was going on. It's no wonder the person I spoke that day was rude and unhelpful, as the owner I spoke to on 11/08/21 was also rude and unhelpful. He just wants to take your money and doesn't care about providing decent service. The owner also lied and said I have received service on this contract which is 100% not true. I signed the contract after my Spring service in April, and this would have been my first time receiving service on this contract. The owner is continuing to lie by saying in his response to the complaint I filed that Breezeways is dedicated to the contract, but when I spoke to him on 11/08/21, he told me to find a company that "better fit my needs." Per the contract, I am supposed to be a "priority customer", but clearly Breezeways is not honoring that part of the contract either. In addition, the owner also lied and said I refused to re-schedule the appointment, when in fact no one called me and I had to call Breezeways to find out what was going on and was met with excuses and rudeness. Breezeways is currently in breach of their contract with me.
Richard L S.
Great job got it done in no time at all and explained everything and how to have it checked next time
Address
500 E 25th St
Tucson, AZ 85713
Photo | Project | Date | Description | Cost | Home |
---|---|---|---|---|---|
Tucson HVAC Services | Dec 2014 | HVAC Services Provided in Tucson, AZ | $200 | Tucson, AZ | |
Marana HVAC Services | Dec 2014 | HVAC Services Provided in Marana, AZ | $50 | Marana, AZ | |
Tucson HVAC Services | Dec 2014 | HVAC Services Provided in Tucson, AZ | $300 | Tucson, AZ | |
Tucson HVAC Services | Dec 2014 | HVAC Services Provided in Tucson, AZ | $205 | Tucson, AZ | |
Tucson HVAC Services | Dec 2014 | HVAC Services Provided in Tucson, AZ | $475 | Tucson, AZ | |
Tucson HVAC Services | Dec 2014 | HVAC Services Provided in Tucson, AZ | $50 | Tucson, AZ | |
Tucson HVAC Services | Dec 2014 | HVAC Services Provided in Tucson, AZ | $840 | Tucson, AZ | |
Tucson HVAC Services | Dec 2014 | HVAC Services Provided in Tucson, AZ | $50 | Tucson, AZ | |
Tucson HVAC Services | Dec 2014 | HVAC Services Provided in Tucson, AZ | $450 | Tucson, AZ |