Remodeling Contractor - Vestal, NY
Average rating
4.61
4.6
Average rating
Welcome to Kiefer-Randall Construction & Remodeling! Proudly serving Broome, Tioga and surrounding counties, we have built our reputation through our commitment to customer satisfaction. We believe in being there for our customers each step of the way in the construction process because for us, a satisfied customer is the best advertising on the market. We are a fully insured, full service construction and remodeling company, specializing in residential remodeling. Whether you want to remodel your kitchen or your entire home, build a deck, new addition or just perform small renovations, you can feel comfortable knowing that when you hire us to do your project for you, it will be done right the first time with a quality that can be matched by no other. Co-owners Tim Kiefer and Jim Randall bring over 20 years combined experience in the home improvement business. Jim's experience include many years in sales (floor covering, furniture and residential remodeling), estimating, and he has always had an interest for architecture and design. Tim, a former U.S. Marine, has years of experience as a job foreman and production manager, as well as experience in sales and estimating. Tim and Jim have built a strong relationship with one another, allowing them to become great business partners and even better friends. Creating relationships is very important to both of them, which has become the foundation that they have used to build Kiefer-Randall Construction & Remodeling. By bringing their experience, knowledge, craftsmanship and professionalism into your home as construction company owners and staff that pride themselves on integrity, they will treat your home or place of business as if it were their own.
Average rating
Danielle B.
We hired Kiefer Randall (KR) to do a remodel in our basement, which we were told by owner Tim Kiefer would take 3 weeks. The estimate was high, but we went with it, on the promise of high quality work and high standards and hoping that by hiring out, we would gain freedom from worry and hassle on this project. We paid KR over 90% of a project that cost as much as a full kitchen remodel. Tim Kiefer was in our home nearly daily supervising this project, yet the work that was completed was sub-par and we are now in the position to do the work ourselves and/or to hire contractors to fix and finish the work. He told us, before and when signing the contract that we would get daily updates from him or his team, yet we had to continually reach out to him to get updates or to bring up concerns. We were seriously disappointed in this company for the following reasons: The work that they did was not completed to a professional standard. Examples: Excessive and noted pockmarks in drywall on finished, painted walls. Walls that have visible tape marks and cracks. Walls that were literally painted without using lighting. Both glossy and matte paint were used on trim work. No attention to dust/dirt remediation until we insisted about 9 weeks into the project and even then it was minimal. Tim dropped the ball on several items that required coordination for the project (that’s why we were paying the high price), then blamed us for the issues. At 9 weeks we summarized in an email the issues we had raised with him. He responded with the following: “I no longer feel that our professional relationship should continue due to a breakdown in good faith and trust, and that we should part ways now before the relationship deteriorates further.” He attached a final bill with this message (for the last 10%), for unfinished work! Since KR left about 3 months ago, the bathroom in the project area flooded and we had to tear up the brand new flooring. After hiring 2 professional plumbing companies, we discovered that KR, instead of getting the correct parts to fit our toilet, used caulk to try to make it fit, resulting in a slow leak that built up over time! We reached out to KR informing them about this issue, and they didn’t respond at all. Not worth the money or the hassle!
Address
2000 Owego Rd
Vestal, NY 13850
Photo | Project | Date | Description | Cost | Home |
---|---|---|---|---|---|
Ceiling Replacement | Feb 2014 | Put in a new ceiling. Replaced the ceiling. | $2k | Endicott, NY | |
Complete Bathroom Remodel | Feb 2014 | Bathroom remodel. Complete gut redid everything from sink, batht tub, and floors | $25k | Vestal, NY | |
House Addition Residential | Jan 2014 | Two story addition to a house | $50k | Endicott, NY | |
Full Kitchen Remodel | Jan 2014 | Full kitchen remodel -- new cabinets, new flooring, new walls and ceiling, back splash as well. | $30k | Vestal, NY |