Bowen Electric Co.

I'm new to Waco and chose Bowen Electric based on good reviews. I need to set the record straight on this company. I called them for a simple outlet not working. I have a home warranty that I was planning to submit this to but I needed the technician to merely talk to the home warranty rep on the phone with his diagnosis. Jonathan, the technician, was great but he had been told he could never speak to a home warranty rep. I called the office and Julie, manager of some kind, proceeded to imply I had been deceitful by not telling them I had a home warranty. She was incredibly rude and basically told me to stop talking. When I told her how rude her comments were, she pushed the blame on me. Even when she called me back to CYA, she basically continued to tell me how her rudeness was my fault. I think this may be a family company that has been in Waco forever and has forgotten how to appreciate its customers. I beg you to support a business other than this one. Bowen Electric doesn't deserve it!!