HVAC Contractor - Waldorf, MD
5.0
Joseph W.
Sucoy was very professional, friendly, and arrived on time in the morning. He explained everything he was doing as he was fixing our HVAC issue. He ran into several issues with the repairs but troubleshot through each difficulty. The problems persisted but he stuck it out until almost midnight, to get our system back up and running. We felt bad that he wasn't home with his young family, but we very much appreciated his hard work, getting our system working properly. We would highly recommend their service, especially Sucoy's expertise and professionalism!
Marilyn H.
Our entire HVAC system went down after SDG&E had some trouble updating the powerlines. Unfortunately, it was during the middle of the cold in the midst of a wave as it goes. Immediately upon reporting that the AC was down to our landlord, she gave them a call and Sucoy came out the next day. He worked his magic in a very tight stuffy attic, all the while exchanging stories from this here inquisitive tenant haha. Really appreciate this company and their employees. Sucoy did an excellent job was very prompt and fixed the issue on site. I will surely be using them in the future, and I would encourage others to do the same as well. Thank you the Sucoy team!
Elizabeth H.
My Wife and I had our new unit installed a little over a year ago, and we've been nothing but pleased with our experience and our new unit! Today, they continue to impress us with their customer service. A couple of weeks ago I went to turn on some accent lights in our kitchen (directly below the unit and ducting) and they did not work, so I replaced the bulbs and still nothing. I contacted Sucoy. I called and they scheduled a service tech to come out within the same day. Sucoy was great. He arrived at the beginning of our time slot, spent time troubleshooting and found the problem... a faulty outlet. He was friendly, timely and very helpful!
Jack N.
I have 3 reasons for giving Sucoy 5 stars. 1. I called Sucoy this morning around 10 AM because our AC was not working. The very nice lady who answered the phone, took my info, put me on hold for less than a minute, and then told me that a technician would be at my house between 11 AM and 2 PM. So, 5 stars for office support. 2. At 12:30, Su'coy showed up, and within 10 minutes diagnosed the problem - failed capacitor and somewhat low refrigerant. He had the part on the truck and the proper refrigerant to top off my system. Thirty minutes later our AC was working better than ever. So, 5 stars for perfect, timely service. 3. Su'coy was easily one of the most knowledgeable and pleasant technicians I have ever encountered. He let me watch the whole process and explained what he was doing. Being a DIY kind of guy, I really appreciated that. He didn't try to up-sell me anything, and he was completely transparent about the price. I own and operate a very small part time service business. I hope my customers are as pleased with me as I am with Su'coy.
Address
1282 Smallwood Dr W
Waldorf, MD 20603