Berns Landscaping Services

We hired Berns Landscaping for a major project at our home. The project started in 2011 and took over a year and a half to complete. Berns had total control of the project including lawn maintenance and irrigation, in addition to landscaping. The total cost was well over $30,000. The project manager did not plan or execute the project well. She did not know the local codes of our city causing major delays in the project. Now over two years later, Berns still will not take responsibility for poor products and poor work. They planted many trees some of which died twice. We learned from an arborist they were not harvested correctly so they were doomed to die. Half our trees that died, they blamed on watering which they were responsible for. They destroyed our lawn in the back and did not repair it. Jim the owner, is hands off and non-responsive. They do not stand by their work. It is all about the sale, not taking ownership of their work. I would caution anyone looking for landscaping services to stay clear of this company. I could go on and on, the list is endless. So if you need more information, please feel free to contact me: Susan Hendrix sh4845@gmail.com Just an update as of August 1, 2014 Jim Berns replied to my post, "just have your husband contact me and we can work something out". Well, my husband has called him many times and he always has excuses for why they won't stand by their work. The tree they planted last fall is dead and the owner Jim says "it's out of warranty" even though the warranty is supposed to be for one year. We have text messages from him with a picture of the tree last October. Owen Tree service says the trees Berns planted were harvested incorrectly, cutting the large roots and that is why they died, but Jim Berns says "they are out of warranty". If they were harvested incorrectly, that has nothing to do with a warranty. Our neighbor who also used Berns, will not have anything to do with them because of poor customer service. This posting needs to stay online so that others are not "BERNED" by this company