K & R Heating & Cooling

Installed a Heil furnace and AC unit on May 24, 2012. In June 12, 2013, was not cooling - called several times before they came out and added 2 lbs. R410 Paid a service Call of $65. I asked to have it checked for leaks - claimed was none. Was not cooling very well near the end of summer in 2014 and tried calling never came out and since it was near end of summer waited till spring 2015 and called, received promise to come out but no one did. Called some one else and added R410. Had someone else also recharge in 2017 and 2019. This year had someone come out and told them about the issue and they found that there was a leak in cooling coil inside by the furnace which is now being replaced and should hopefully end this problem. This should have been caught by K & R and should have been replaced by them under the warranty - I will not mess with trying to get anything done thru warranty since I tried earlier by going thru Heil but they just gave me the run around and said the installer needed to replace. Anyway, I DO NOT recommend Heil or K & R Heating & Cooling. Bad service Bad Product.