Russett Deck Professionals,Inc

Essentially, I paid $3000.00 for absolutely nothing, as my deck leaks more than before the work was done. I hired Tom to put up a waterproof ceiling on the bottom of deck to protect the patio beneath. He "completed" the work in February and my deck has been leaking like a sieve ever since. After many phone calls, over many months, I finally got him to come out and "fix" it in June, and the next rain proved that his "fix" was a complete failure, with my patio flooded with water. I have to keep a kiddie pool and a large plastic tote on my patio to catch all the water that cascades from my "waterproof ceiling." To date he has not repaired the leaks or given me any indication of when, or if, he will do so. Russett Decks is the worst company I've ever had the displeasure of dealing with -- just terrible work and even worse customer service.