P & P Carpentry

P&P Carpentry did repair work on our deck. The work was sloppy and wasn't what we agreed upon. The worker got angry when I expressed that the work wasn't right (I didn't say it was also sloppy because he was visibly angry and I was by myself). He told me that "I didn't know what I was talking about, that the work was good and he wasn't leaving until I paid him or he would put a lien on my house!" I decided to call his boss (by the way the worker lied and claimed he owned the company) to tell him what happened and that I wouldn't pay the worker but, would pay him after we talked about the incorrect repair work, as well as a resolution. The boss (who gave me the initial estimate) apologized for the worker without taking a side, acknowledged the work was wrong, not what he quoted me for and promised to personally correct it along with do an additional repair that we would be pay for when its all done. As a means of good faith I paid P&P Carpentry cash for the incorrect initial work based on their promise to make it right at a later date. We attempted to coordinate a repair date for months and the company was responsive during that time. We finally set a date in October and they stood me up. I have not heard from them since and my attempts to reach them have gone unanswered (it's been two weeks since our scheduled repair date which is plenty of time to touch base with me). The sudden 180 by this company is surprising being that we've been communicating for the past five months but, at the end of the day they accepted my money and breached their verbal contract with me. Work was done, just not the agreed upon work and they know it. If you have had a positive experience with them, I'm happy for you. To be honest, I wish they had just followed through which is why I've waited so long to share a review

Very nice people but not happy with the work that was done.