WOW! Cleaning Inc.

Corporate Profile: Building Maintenance Solutions a Division of WOW! Cleaning Inc. is one of the most relied-upon commercial cleaning and maintenance firms offering three different type of programs: traditional Janitorial Contracting, innovative Consulting Services and Engineering Services. Building Maintenance Solutions is one of the tri-state's most relied-upon commercial cleaning and maintenance providers. Ensuring that every facility is always professionally maintained and conscientiously cleaned, we help our clients improve employee satisfaction, promote productivity, and elevate their overall image. With more than 7 years of experience, BMS combines the expertise of an established company with the responsiveness of a small firm. We pride ourselves in providing the highest quality services at the lowest possible cost. With a dedicated staff of professionals performing the full spectrum of routine janitorial maintenance, specialty cleaning and engineering services, and an impressive client roster, Building Maintenance Solutions lives up to its name. Our Services: A dedicated professional staff is key in offering the highest quality cleaning services. To that end, we train our maintenance workers in our standardized proprietary cleaning methodology and comprehensive safety procedures. In addition, the Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA) approve all the cleaning products we use. Our clients know they can rely on BMS to preserve an enjoyable, safe environment for employees, customers and visitors. This is evident from our on-site managers to the night matrons. A stringent hiring policy ensures the best-qualified personnel. Every day, BMS supervisors check all work performed and report conditions to the main office, where operations are evaluated. Our customer service department is open for business 24 hours a day. Whatever the issue, they can contact a supervisor immediately who will work tirelessly to keep both site and manager well cared for. Our Clients: Building Maintenance Solutions is a member of the Building Owners and Managers Association International (BOMA) and we service a tremendous variety of properties. They include financial and educational institutions, commercial real estate, health and municipal facilities, retail, entertainment, hospitality and other high traffic spaces. We monitor the cleaning needs of every facility and examine any changes to their environments, adjusting our service plan accordingly. Our customer feedback shows they notice marked improvement after obtaining our services. Our Management Team: All of our Managers and Supervisors are wholly committed to one goal: complying with the contract specifications agreed to in every facility-cleaning plan we create. Our Human Resources Department Managers look all year long for properly screened, trained and highly motivated service workers with a demonstrated history of strong work ethics and moral fiber. After all, once they wear our uniform, they are a reflection of our quality standards, and of the clients who have placed their trust in us. Our Transition Management Team assesses the facility then devises the most effective, efficient, customized timeline and procedures for each new customer. Afterwards, our Operations Managers become the most important link throughout the term of the contract. From commencement to compliance, and everything in between, our management is responsible to hear every request and concern, and supervise its proper implementation and resolution. Quality Control Tools: Proprietary Integrated Total Point Intranet Customer Service Tenant Service Check List Color Coded Product ID System Periodic Site Inspection Quality Assurance Inspection Material Safety Forms Emergency Response Procedures Customer Satisfaction Survey