Artisan Kitchen and Bath Design

Where to begin? Hiring Artisan was truly one of the worst decisions my wife and I ever made.  Our island was set 21" from a wall, forcing you to "shimmy" between the island and wall. This was not true to the layout design, and when confronted, I was told they could move it, but I'd have to pay labor. Nevermind 4 of the tiles from the floor we just had installed had to be replaced because their contractors screwed the cabinets down through them. Also, the back panel of the island was damaged beyond repair (new panel had to be installed) when they moved the island to the correct place. Speaking of the island, their contractor also damaged the cabinet when cutting it for our sink. So much so, the counter installer refused to install the counters over fear the cabinet would crumble under the weight and injure our children.  We moved a wall, and had Dan here on 3 separate occasions to measure and confirm the placement of the wall, yet we now can't fully open the right door on our refrigerator, due to it hitting the wall ( yes, Dan was aware of the model # & specs of the appliances). Cabinets were hung crooked, and our pantry cabinet had to be replaced immediately. Our base cabinets were attached to the wall with 1, yes 1 screw. After several excuses, and complete lack of ownership, or accountability, we fired Artisan. Only to be left with $20,000+ less in our bank account, and a half finished kitchen.  We've spent the past year looking for a contractor to complete the job, and many were aware of Artisan's work, and told me my story isn't unique.  Artisan asks clients to post online reviews prior to job completion (Dan asked my wife and I to review them a few times, obviously prior to the mentioned issues).  I've managed to run into other people who have had Artisan do work in their homes, and unfortunately, their experience parallels mine. I only wish I had spoken to them sooner! So now here we are, a year later, paying another $7000 to have another contractor finish/fix things we already paid Artisan to do.  Maybe your experience will be different, or maybe Dan's library of excuses will be acceptable to you, but I wouldn't recommend Artisan to anyone!