Pool & Spa Service - Woodstock, GA
Average rating
3.71
3.7
Average rating
Everyone has the right to live their dream lifestyle, and pools are the centerpiece of this desire – whether for family fun, lively parties or as a haven of health and fitness. We customize every design element to reflect the personality of your property – from size, style, shape, lighting and accessories – and can custom-create a limitless choice of luxury pools and spas, including freeform, infinity pools, and geometric.
Average rating
Sterling and Jon Lanken L.
Pool Craft is a scam. They took our money and never delivered on the contract. We lost almost $10,000. As newcomers to the Atlanta area and people who had never built a pool we felt they took terrible advantage of us. We should have known better given several red flags in the process. They were very aggressive in asking for our deposit and yet were terrible communicators the rest of the time. They delivered an excavator to our yard three times and three times removed it with no communication, causing damage to our yard and giving us problems with the County permit office. Eventually they stopped responding completely when they moved on to another project. Do not use this company!
Toney L.
Think of the worst experience you can have building a pool and it would be Pool Craft. The owner Jimmy Acosta is a scam artist. He will cheat you out of money like he did me and not complete the work. Pool craft did not do the electrical bonding for my pool and covered it up with concrete before it could be inspected by the county. Luckily the county caught it! They have done at least 5 that way in Cobb County and the inspection department has suspended their ability to obtain permits or get inspections because of it. Jimmy has been told the problems have to be fixed before he can proceed with any new work. The issues were discovered in August and it is now December and he has yet to correct any of the problems with any of the builds. He ignores texts and emails. He is a liar and a thief. Better do your due diligence before you hire this company. Most of the good reviews you find for Pool Craft are fake and your experience will quite the opposite. If you are still considering using him just ask him for names and phone numbers of past clients and once you verify they are actual clients….ask to go look at his work. I wish I had done that and wish I had known what a crook he was before I signed a contract with him.
Erika C.
Awesome people. Awesome results. Awesome experiance. Cant say enough we love our new pool / backyard by Poocraft. All of my friends and family are using them this next year. They build our first Pool back in North Carolina, we are business owners as well (Restaurants) and we call PoolCraft even through they were here in GA. We loved the design PoolCraft did for us, Jim is a easy going individual, we are very excited to get to signed up with PoolCraft again but now here in our new Home in Georgia. Great team to do business with.
Ivy S.
Left completely satisfied with the work that was done. Every question of mine was always answered without hesitation. All problems were solved. People love coming to my house and being mesmerized with the results. This company is highly recommend.
Address
101 Emma Ln
Woodstock, GA 30189