downriver Appliance repair LLC

The owner, Kevin Baatz, wanted $240 for the job. Come to find out later, more than anyone else. He dropped the price to $200 if I would help him. He then gave me another 10% for being a veteran, dropping to a final price of $180. I found out later that another gentleman, with all 5 star reviews, from Angie's List would have done it for $100. Yet, that is my fault for being impatient. The worst part is the quality of work. 1st, he didn't use the template provided with the microwave. He misjudged the upper 2 bolts holding the microwave to the cabinet. Correcting that mistake caused 2 unnecessary holes being drilled into my cabinetry. His attitude was "No biggie". His lack of respect for my home was/is disturbing. After he left, I decided to return the micro the next day. While taking down said microwave I noticed that he had stripped the heads of the 2 bolts going into the studs on the wall. I was "lucky" enough to get a bite on them with vise grips. And lastly, the bracket holding the microwave was 1/4" too low when it should have been flush. Hence, the bottom part of that bracket was not really supporting the microwave. Caveat emptor, better professionals are out there that will respect your home out there. Be patient, & do your due diligence in choosing. PS – I’ve never seen someone case my check so fast. . .