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Recently asked questions
Flooring Installation
1 answer
Installing on Cement and laminate floors
Asked on January 29th, 2024
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Tiffany: Thank you for contacting Porch. When installing vinyl on concrete it is a good idea to use a bonding primer first. A professional vinyl floor installer would generally use a weighted roller at seams. You might try placing something heavy on the offending areas for 24 hours and see if that helps. If not, it may be time to contact a professional flooring contractor. You can use this link to locate a local pro: https://pro.porch.com/near-me/flooring-contractors or call us at 1-855-707-0141 to get started. ... Read more
Heating and Cooling
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I have an old system, and I'd like to keep it running as long as possible.
Asked on October 25th, 2023
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Thank you for contacting Porch. First, if your system is 30+ years old you might consider replacement as newer technology is much more efficient and safer, regardless of fuel used. If your system is oil burning it must be serviced annually or it will not perform well, and you risk smelly failures. A fuel gas system would need filters changed, probably control adjustments and other minor items. Electric is about the same. If you need more specific information please provide the make, age and fuel type of system you have and if warm air furnace or hot water (hydronic). Should you need to locate a local pro, try the below link to input your zip code or call us at 1-855-707-0141 to get started. https://pro.porch.com/near-me/hvac-companies ... Read more
Appliance Installation
1 answer
Gas range has to be set aside for kitchen floor install. Then later set back in and reconnected to gas.
Asked on August 14th, 2023
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Bob: Thank you for contacting Porch. There should be a gas shutoff valve behind the range you can turn off. Then turn on and light a burner to bleed off the gas and the burner should go out. You may then disconnect the gas connector at any point on the range side of the gas shutoff. Once the floor is done reinstall the gas connector and turn on the gas. Check for gas leaks at the point you disconnected it with soapy water for any leaks (bubble indicate leak) and push the range back in. Then light the burners, note it will take a few tries to ignite to bleed out the air. Note if the range has an older brass style connector you might consider replacing it. Or you can contact a plumber to do this for you. You can locate one here: https://pro.porch.com/near-me/plumbers ... Read more
Architecture
1 answer
Want to delete my account
Asked on August 9th, 2023
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Dmitriy: Please contact 1-800-604-2454 or homeowner@porch.com to request deletion of your account. Thank you. ... Read more
Gas Appliance Connection
1 answer
I am switching from an electric stove to a propane stove and I wanna tee of an existing propane line running to my furnace is this ok, do I need another regulator
Asked on July 17th, 2023
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Kris: Thank you for contacting Porch. Most likely there is already a regulator in the range - but you would need to review the installation directions to be sure. Best would be to have a licensed professional determine the gas pressure needed and if the pipe to the furnace is large enough to supply both appliances concurrently. You can input your zip code here: https://pro.porch.com/near-me/plumbers for local pros or call us at 1-855-707-0141 to get started. ... Read more
Drain Unclogging
1 answer
I have a drain that always clog, how to maintain unclogged drain.
Asked on May 22nd, 2023
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Clogs are usually caused by a defect in the drainpipe, such as a poorly sloped area (called a belly) and or rough interior in older pipes. If the drain chronically clogs most likely it needs to be replaced, or at least jetting to clear away nodules that might catch debris. Best is to have a plumber take a look and make a recommendation. You can input your zip code here https://porch.com/near-me/plumbers for local plumbing pros or call us at 1-855-707-0141 to get started. ... Read more
Fencing Services
1 answer
my fence a section needs to be repaired
Asked on May 19th, 2023
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Kathleen: Thank you for contacting Porch. Repair of an existing vinyl fence can most likely be accomplished by a handy person. You can input your zip code here https://porch.com/near-me/handyman for local pros or call us at 1-855-707-0141 to get started. ... Read more
Drywall Repair
1 answer
I got the paint. Maybe 3 ft by 1 ft.
Asked on May 13th, 2023
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Mesa: Thank you for contacting Porch. Matching existing texture is an art; sometimes it is easier to retexture the entire ceiling. An experienced painter should be able to assist you with the proper method of matching the ceiling. You can input your zip code here: https://porch.com/near-me/painters for local pros or call us at 1-855-707-0141 to get started. ... Read more
Outdoor Structures
1 answer
It's a small deck, about 300 square feet.
Asked on April 4th, 2023
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Evan: Thank you for contacting Porch. Our professionals can assist with deck staining, most likely a handy person can assist. You can input your zip code here https://porch.com/near-me/handyman for local pros or call us at 1-855-707-0141 to get started with re-staining your deck. ... Read more
Wood Burning Fireplace Installation
1 answer
Having a house built and need the wood burning stove vent pipe installed before the drywall is installed. Will install the stove at a later date. Looking for the installation to be done ASAP
Asked on January 3rd, 2023
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Robert: Thank you for contacting Porch. Our professionals can assist with wood stoves and installation. You can input your zip code herehttps://porch.com/near-me/chimney-sweepers for local pros or call us at 1-855-707-0141 to get started. ... Read more
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