Key Home Inspections

I recently had a roof inspection done because of conflicting information I've received over what is causing issues at my home that has led me to filing an insurance claim. As a follow-up to my inspection I reached out by e-mail to get a better understanding of how the findings in the report were determined and why they might differ between the inspector and the insurance adjuster's assessment. Instead of taking the time to educate me, I got my hand slapped for asking questions and was shut down. I guess having all the credentials and certifications in the world makes you're knowledge too important to share with us lowly common folks. The intention of the tone may not have been to come off as being a jerk, but it was certainly received that way. I wish you the best.