Palmetto Electric, LLC

Great to work with! They came out to our house the same day and gave us an estimate to install a generator receptacle on the side of the house. Prices were very reasonable! They were courteous and professional. We would defiantly do business with them again. Thank you!

Buyer Beware! Please do not do any business with Palmetto Electric LLC in Florence SC nor Cross Country, also doing business as Total Protect Home Warranty Company. I put in a claim with the warranty company for a ceiling fan that stopped working. They sent Palmetto Electric Company LLC to fix a fan that ended up needing just a new remote control. I paid them the required amount of $125. I phoned the home warranty company after I received another bill in the mail from Palmetto Electric for $115, after I had already paid them the $125 at the time they came out. The home warranty company said they could not do anything about it. I paid the home warranty company about $50 a month each and every month and, if I include that amount plus the other amounts too, that means I paid $290 all for a remote control. I could have bought a brand new ceiling fan from Costco for about $100. I fault Palmetto Electric for not telling me up front what I would need to pay for the remote and the complete cost of their service visit. I fault the home warranty company for not telling me, too. I ended my contract with the home warranty company after they said they could not help me. I won't be doing any more business with Cross Country aka Total Protect. I phoned Mr. GaCoby Benjamin with Palmetto Electric and he told me that the charges were reasonable. I disagree. Mr. Lee Benjamin sent me a letter saying that he would sue me for the money if I didn’t pay him. I don't think that Cross Country is a reputable home warranty company and I don't think that Palmetto Electric is a reputable company either. I reported them both to the Better Business Bureau. I suggest not doing business with either of them.