Suburban Plumbing LLC

I would not recommend Suburban Plumbing. Gary came out and gave us a quote. He made himself available when we had questions and wanted to discuss our requests. We were moving toward making a decision on exactly what we wanted done, then Gary told us he would have to come back out to measure one of the appliance to be replaced. He couldn't find the exact size we needed, but said he could still switch out the other appliance. My husband was a tad agitated about this having to be done after the quote was given, and told Gary that we'd probably be looking for someone who could replace both. I wanted to discuss the measurements, and hiring Gary as we had planned, but since it was so late in the evening when we called (which I felt bad about), Gary said he could get the measurements to us the next day. I attempted to contact him the next day at a more decent hour. We never received an email, text, or returned call. If Gary chose not to do the work due to my husband's slight irritation (though my husband never fussed at him), or because of the call at night, that's fine. However, I don't understand him not relaying this to US..And knowing I was trying to get everything scheduled and waiting for his response... On their site, they boast of having great communication and operating in integrity. I don't see that implemented at this point. ALL WE NEEDED WAS FOR GARY TO COMMUNICATE THAT HE NO LONGER WANTED TO WORK WITH US! THAT'S ALL!! Unfortunately, I would not recommend this company.